Critical Environments Supervisor

1 day ago


Toronto, Ontario, Canada BMO Full time

Operates, monitors, maintains, and repairs electrical, mechanical, and other integrated infrastructure equipment and systems for BMO Financial Group's worldwide owned and leased facilities to maintain maximum availability, reliability, and efficiency. Acts as the main point of contact to provide emergency and operational support and resolve complex issues for Critical Environments infrastructure that ensure maximum system availability, reliability, and efficiency.

  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Provides advice and guidance to assigned business/group on implementation of solutions.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Helps determine business priorities and best sequence for execution of business/group strategy
  • Ensures alignment between stakeholders.
  • Produces regular and ad-hoc reports, and dashboards.
  • Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
  • Provides input into operational and capital planning and implementation of operational programs.
  • Plans or maintains the reliable operation of integrated facility infrastructure support systems (e.g. electrical and mechanical systems, uninterrupted power supply (UPS), emergency power generators, hydro power, HVAC (heating, ventilation, and air conditioning), fire detection and suppression, electrical power monitoring system) and building automation systems to fulfil mandated uptime commitment.
  • Inspects grounds, facilities, and infrastructure support systems, and their performance to determine necessity of repairs or maintenance, and conducts scheduled and unscheduled preventative maintenance
  • Identifies and investigates issues to determine causes, may schedule work, perform minor repairs, may produce and verify work plans, document work in an asset management system, may oversees the Work Order life cycle, and engages internal resources or external service providers and resolve issues or escalate to the manager; provides communication to management and key stakeholders.
  • Depending on the configuration of the role and the structure of the team, may assume team leadership responsibilities. This may include providing specialized technical and analytical support by managing the Asset Management System work order lifecycle, coordinating site safety and job safety plans for critical environments, overseeing team training compliance, maintaining critical spare parts inventory, and supporting audits.
  • Responds to building occupant requests and concerns that resolve facility issues.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently on a range of complex tasks, which may include unique situations.
  • Broader work or accountabilities may be assigned as needed.

*Qualifications:*

  • Typically, between 5-7 years of relevant experience and a post-secondary degree in electrical or mechanical engineering and/or trade certification is optional but not required, or an equivalent combination of education and experience.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Experience with building infrastructure system design electrical and/or mechanical engineering, preferably within Critical Environments and/or financial services environment.
  • Solid experience with electrical and/or mechanical and architectural planning and design related to high availability computer facilities, field construction methods and fire prevention including experience providing emergency response support.
  • Good understanding of environmental requirements of computer hardware, data communications, business process equipment, and overall building systems in continuous production environments and associated risks and impacts.
  • Experience with reviewing project documentation and providing feedback and translating business requirements into system solutions.
  • Working knowledge of construction codes, by-laws, facilities management, operations, health and safety, and industry standards pertaining to critical systems planning, engineering design and installation.
  • Familiarity with financial budgeting and financial processes, operations and construction contract policies, procedures, and audit requirements.
  • Exposure to process and/or project management tools and methodologies.
  • Basic understanding of risk and regulatory requirements, policies, and best practices relevant to financial institutions.
  • Proficiency with planning design software tools, AutoCAD database management, and the Microsoft Office suite.
  • Technical proficiency gained through education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

Salary:
$61, $113,900.00

Pay Type:
Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.



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