Maintenance Technician

At Ocado Group

 Pointe-Claire. QC, Canada

Who We Are

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under and other specialist shop banners, together with its Ocado Solutions division.

The Ocado Solutions division is responsible for providing Ocado's innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), to our major retailer clients around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications and advanced robotics required to operate a world-class online grocery business.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce.

What You Will Do

The Maintenance Technician will report directly to the respective shift assigned Engineering Team Manager. As a Maintenance Technician you will provide first response to engineering fault conditions, both reactive and planned maintenance activities as well as being involved in continuous improvement projects within our state of the art, automated Customer Fulfillment Center (CFC).

The Maintenance Technician's day-to-day responsibilities include:

• Carrying out electrical and mechanical planned maintenance across the site in an accurate, timely and safe manner ensuring maintenance procedures are followed;
• Update accurate records such as work activities, tasks carried out, parts used through stores, etc;
• Perform assembly and subassembly repairs by following written work instructions, blue prints and schematics;
• Reacting to MHE breakdowns (both mechanical and electrical), performing trouble-shooting to identify the fault, analyzing the issue, and completing the fix in a timely manner to keep operation downtime to a minimum.
• Perform daily housekeeping and cleaning duties of equipment;
• Work closely with other Maintenance Technicians to find ways to increase machine reliability on existing and new equipment, diagnose equipment breakdowns and action repairs ensuring the direction of labor and planned engineering activities fully support the operation.
• Complete quality inspections to ensure work is completed to a safe standard
• Follow all ​Health and Safety​ guidance
• Monitor the status of both the Robots and the physical grid

The Maintenance Technician may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.

If hired for a "Pre Go Live / Start Up" site, the initial 6 to 9 months will involve training and most likely require some travel in order to obtain the training from another site in North America. In the event the operation is undergoing its initial startup, the daily responsibilities for this role may be different while supporting the needs of a facility in its initial stages of starting its operations.  Once the facility is commissioned, the roles defined in this job description will become the daily responsibilities for the Maintenance Engineer.

Who You Are

To qualify for this position, you must meet the following requirements:

• Some technical ability and understanding relating to automation hardware and software would be preferred
• College degree, trade school, or advanced training in Maintenance
• Sound analytical skills with an eye for detail; good problem solving ability and a practical approach.
• Good communication and interpersonal skills, able to impart knowledge effectively to others;
• Good organisation skills, able to prioritise;
• Knowledge of Control Systems would be an asset
• Must be comfortable working at heights.
• Experience carrying out electrical or mechanical maintenance to include predictive and preventive planned maintenance.
• Experience diagnosing and documenting equipment breakdowns, resolving issues and handling repairs.
• Experience of working with computerized maintenance management systems(CMMS) preferred.
• Numerate and PC literate including Word, Excel etc.
• Flexible to working a shift-based pattern including nights and weekends and holidays

Please note shift patterns may change as per business need

Physical Activities: 

• Ascending or descending ladders and stairs. 
• Moving between worksites to accomplish tasks in tight and confined spaces. 
• Remaining in a stationary position, often standing or sitting for a prolonged period. 
• Adjusting or moving objects up to 30 pounds in all directions. Work that includes moving objects up to 100 pounds or more. 
• Communicating with others to exchange information. 

Environmental Conditions: 

• Low temperatures and noisy environments. 

Location

You will be based at the customer fulfilment centre in Pointe-Claire. QC

Learn about our partnership with Sobeys:

• Ocado seals new international tie-up with Sobeys in Canada
• A sneak peek at the future of grocery automation in Canada
• Check out this video about our advanced robotics technology

 Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.