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Senior Manager, Business Management
2 hours ago
Work Location:
Toronto, Ontario, Canada
Hours
37.5
Line Of Business
Business Management, Strategy & Support
Pay Details
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
Reporting to the Vice President of Marketing Strategy, Operations & Enablement, this role is part of the leadership team and is accountable for the long-term roadmap for colleague enablement tools across North America, driving adoption, operational excellence, and strategic alignment. You will lead a team of colleagues in Canada and the US to support over 700 Marketing professionals, ensuring they have the tools and resources needed to work efficiently and confidently
Responsibilities
Strategic Leadership & Roadmap
- Define and lead the long-term roadmap for colleague enablement tools (Adobe Workfront, QuickBase, Adobe Experience Manager Assets/DAM).
- Identify and implement content supply chain efficiencies within the enablement ecosystem.
- Partner with Leadership Team to shape the Marketing Operations strategic roadmap.
- Act as a strategic advisor to leadership, providing insights on emerging trends, operational efficiencies, and enterprise opportunities.
- Facilitate key strategic discussions and deliver frameworks, roadmaps, and short-to-long-term goals.
Technology & Operations
- Oversee implementation and adoption of enablement tools across North American Marketing teams.
- Manage change requests and prioritize tool optimizations aligned with strategic priorities.
- Advance discovery and onboarding of new tools, technologies, and vendors.
- Ensure an always-on support model that delivers responsive, real-time assistance to enhance colleague confidence and productivity.
- Lead the colleague enablement team's TD Scaled Agile pod, ensuring adherence to agile methodologies.
- Contribute to Quarterly Business Reviews (QBR) and reporting requirements.
- Prioritize and manage work to deliver quality results within timelines
- Build and maintain relationships with enterprise partners and control functions to ensure alignment with regulatory and corporate requirements.
- Provide an integrated view of activities, escalations, and decision support to leadership.
- Communicate effectively at the functional/business level, ensuring alignment with enterprise strategies.
Team Leadership & Development
- Lead a North American team (Canada & U.S.) supporting all Marketing colleagues.
- Set team objectives, manage performance, and provide coaching, development, and succession planning.
- Oversee recruitment, resource management, and overall team leadership.
Experience & Qualifications
- Undergraduate degree required.
- 10+ years of relevant experience in marketing, operations, technology enablement, or related fields.
Proven experience in:
Leading enterprise-scale technology adoption and optimization.
- Agile methodologies and scaled agile frameworks.
- Strategic planning and portfolio management.
Team leadership across geographies.
Strong communication and stakeholder management skills, with ability to influence at executive levels.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you
Language Requirement (Quebec Only)
Sans Objet
