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Pro Shop Assistant

1 hour ago

Lorette MB, Canada Lorette Golf Course Full time

Lorette Golf Course | Seasonal Positions (April–October)

Looking for a rewarding seasonal job that fits around school, offers real customer service experience, and lets you work in a fun, fast-paced environment? Lorette Golf Course is hiring enthusiastic individuals to join our Pro Shop Team for the upcoming golf season.

Positions Available

  • 2 Full-Time Positions (30–40 hours per week)
  • 2 Part-Time Positions (approximately 15–25 hours per week)

We offer flexible scheduling and can work around other jobs, school and university commitments.

Why Work at Lorette Golf Course?

We believe great guest experiences start with a great team. When you join Lorette Golf Course, you become part of a supportive, professional, and energetic workplace.

What We Offer Our Team

  • Comprehensive training that builds confidence and professional skills
  • Hands-on experience in hospitality, retail, and customer service
  • A team-focused culture with high standards and positive energy
  • Empowerment and autonomy to make decisions and grow in your role
  • Transferable customer service skills valued across hospitality and business careers
  • Flexible schedules that complement school, athletics, and personal commitments
  • Gratuities earned on every shift, in addition to hourly wages
  • Staff perks including complimentary golf, discounts in the Pro Shop and Nine & Dine Restaurant, and staff uniforms provided
  • Mentorship and career development from a management team with 40+ years of industry experience
  • Staff recognition programs and team-building events
  • Opportunity for seasonal rehire year after year

About Lorette Golf Course

Recently voted the Best 9-Hole Golf Course in Manitoba, Lorette Golf Course is located just 15 minutes southeast of Winnipeg. We welcome a vibrant mix of members, public players, league golfers, and tournament guests, and host a busy calendar of leagues, tournaments, and banquet events.

Due to continued growth and strong demand, we are expanding our Pro Shop team for the April through October season.

Pro Shop Operations

  • Daily operating hours range from 6:15 a.m. to 10:15 p.m., adjusting with daylight
  • Full-time shifts are typically 8 hours
  • Part-time shifts range from 4 to 8 hours
  • Shift times vary, with flexibility built in to support academic and personal schedules

Pro Shop Operational Details: Operating hours span from 6:15 AM to 10:15 PM daily, with variations in line with seasonal daylight changes. Full-time staff can expect an 8-hour shift, while part-time shifts range between 4 to 8 hours. Shifts vary throughout the day and we pride ourselves on offering flexibility to accommodate your needs and other commitments.

Key Responsibilities

  • Managing Pro Shop operations and tee time bookings
  • Delivering outstanding customer service to enhance each guest's experience
  • Handling guest check-ins, retail sales, and point-of-sale transactions
  • Maintaining professional retail displays and clubhouse presentation
  • Working closely with other departments to ensure smooth daily operations
  • Assisting with food and beverage service during peak periods
  • Supporting tournament setup and execution
  • Assisting with additional duties as required, including Beverage Cart service

Responsibilities Include:

  • Efficient management of Golf Shop operations and Tee Time scheduling.
  • Delivering exceptional service and enhancing guest golfing experiences.
  • Handling guest check-ins, sales, and operating the point-of-sale system.
  • Maintaining Golf Shop displays and ensuring the clubhouse is in pristine condition.
  • Collaborating with various departments to ensure a seamless service flow.
  • Assisting with food and beverage services during peak times.
  • Involvement in tournament preparations and execution.
  • Additional responsibilities as needed, including roles in Beverage Cart services.

Ideal Candidates Will Have

  • Experience in retail, hospitality, or customer-facing roles (preferred)
  • An interest in golf or willingness to learn (training provided)
  • Strong interpersonal and communication skills
  • Comfort speaking with guests in person and over the phone
  • Attention to detail and pride in delivering excellent service
  • A proactive approach to sales and guest engagement
  • Basic computer skills and willingness to learn POS systems
  • A positive attitude and strong team mindset

Requirements

  • Must be 18 years of age or older
  • Smart Choices certification (or willingness to obtain)
  • Reliable personal transportation (course is outside city limits)

Compensation & Benefits

  • Starting wage: $16.50 per hour, plus gratuities earned each shift
  • Complimentary golf privileges
  • Staff discounts on merchandise and food
  • Staff uniforms provided
  • Seasonal re-employment opportunities

Application Process

Please submit your Cover Letter & Resume. While we appreciate all applications, only candidates selected for an interview will be contacted by our General Manager, Gareth Tanswell.

Join our team, be a part of a business where your contribution is valued, and be part of a busy and vibrant golfing community.

Job Types: Full-time, Part-time, Seasonal

Pay: From $16.50 per hour

Benefits:

  • Discounted or free food
  • Flexible schedule
  • Store discount

Application question(s):

  • Why would you be interested in joining our team?

Experience:

  • customer service : 1 year (required)

Work Location: In person