Delegated Authority Assistant

Join Us as a Delegated Authority Assistant

Who We Are

Tokio Marine Canada (TMCan) is a Canadian early-stage entrepreneurial commercial P&C insurer based in Toronto. We partner with select brokers to deliver tailored business insurance solutions across Canada. As part of the Tokio Marine Group, we are able to collaborate under a shared framework while maintaining autonomy and local decision making.

We support Canadian businesses in taking smart risks by delivering practical insurance solutions and exceptional service through trusted broker partnerships.

The Opportunity

We are looking for a Delegated Authority Assistant to join our team. The purpose of this role is to provide bordereaux data processing/analysis, and administration support to our delegated underwriting authority (DUA) business. Over time, and as the business grows, this position provides potential for career development in various areas within the company including Underwriting. Our focus is simple - create the best team of professionals in the business. If you enjoy the excitement, challenges and rewards that come with creating better ways to do business, this may be the opportunity for you.

What You'll Be Doing

Your responsibilities will include:

• Tracking, analyzing, and processing bordereaux information received by TMCan, ensuring data is handled in a consistent, timely and accurate manner.

• Mapping bordereaux reports (premium & payment) in binder management system.

• Uploading bordereaux reports to binder management system.
• Bordereaux quality control, recommending improvements/changes.
• Assist with bordereaux report validations and escalate errors to internal and external stakeholders.

• Be a key contact to resolve issues that prevent the processing of bordereaux within agreed timelines.

• Input bordereaux premiums into policy administration system via file upload and/or manual entry.

• Reconcile bordereaux premium discrepancies and outstanding payments from Finance.

• Resolve bordereaux report inquiries from both internal and external stakeholders.
• Assist with special projects as required i.e., creating/pulling DUA program performance reports.
• You will also be asked to assist with broader company tasks as needed.

Who You Are

You are a team player with a positive attitude who thrives in a consensus culture with an emphasis on collaboration. You are a self-starter who is excited by the opportunity to jump right in and can come up to speed quickly. You are comfortable working on a lean team and are not afraid to roll up your sleeves and do the work that needs to be done.

You bring:

• The ideal combination of education and experience - a university degree or college diploma and 2+ years of relevant experience. Experience in property and casualty insurance/re-insurance and bordereaux processing required.
• Proven analytical and problem-solving skills to collate and accurately summarize appropriate and timely data sets through Excel.
• Keen interest in numbers and a numerical background preferred.
• Proficiency in Microsoft Office (MS 360, Word, Excel, PowerPoint, Teams, and Outlook) with a particular focus on Excel skills.
• Strong attention to detail and effective organizational skills.
• Takes initiative, is self-motivated with a can-do attitude.
• A proven ability to multi-task and manage multiple priorities at the same time while meeting deadlines and driving for results.
• Experience working closely with others and enjoy an atmosphere of cross-collaboration.
• The ability to thrive in a changing environment and be comfortable with ambiguity.
• Excellent written and verbal communication skills (English) are required; fluency in French is preferred but not required.

Life at Tokio Marine Canada

At TMCan, we're a relationship company. We value collaboration, innovation, and inclusion, where every voice matters and every team member makes an impact. We believe in flexibility, authenticity, and growth: because when our people thrive, so does our business. TMCan offers the unique opportunity to work side by side with senior leaders, gaining direct exposure to strategic decision-making and business planning.

Our CARE values guide everything we do:

Collaborative: We communicate openly, support one another, and work as one team.

Achieving Excellence: We challenge the status quo and exceed expectations.

Responsive: We anticipate needs and deliver timely, exceptional service.

Ethical & Respectful: We act with integrity and empower our people to do the right thing.

Our Commitment to an Inclusive and Respectful Workplace

At TMCan, we are deeply committed to fostering a culture of equity, diversity, and inclusion. We strive to create a workplace where every individual is welcomed, respected, and valued for their unique identity and perspective. By embracing our differences and learning from one another, we aim to build a positive and empowering environment for all.

Tokio Marine Canada was proudly recognized as one of the Best Places to Work in Canada by Canadian HR Reporter in 2024.

We work in a hybrid model, and you should expect to split your time between working in the office and working remotely, with flexibility based on the role and the business needs. We currently have an office in downtown Toronto and will eventually be establishing offices in other provinces. Should you currently work in a province where we do not have an office, you will remain remote until such time as we do establish an office.

Tokio Marine Canada is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if TMCan hires that candidate.