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Customer Strategy Manager
2 weeks ago
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You ensure that customer plans are developed and executed by supporting the delivery of strategies and tactics for growth. You understand the business metrics and financial drivers needed to unlock profitable growth for Mondelēz International and our customers and work with key account managers to implement plans to deliver our annual target.
How you will contribute
You will:
- Leads the development of the trade marketing part of the category annual plans (contract process)
- Understands market dynamics / consumer insights by channel to participate on trade marketing strategic decisions
- Leads the business planning meeting where the sales quotas are built in order to accomplish the annual plans based on relevant building blocks
- Suggests and influences investment in category building blocks, according to category and channel need, and is accountable of execution excellence at point of sale
- Follows up the competition's commercial activity in the category in order to detect business opportunities and potential threats for the brand
- Plays a leadership role within the multi categories teams by leading, providing accurate and relevant channel point of sale information that will lead to find business opportunities such as innovations, customer promotions, portfolio, pricing, etc. that will lead to achieve multi categories targets
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Category planning and delivering growth through category leadership
- Having a future-focused mindset, being curious about industry trends, digital solutions and innovation for consumers, and translating opportunities into business plans
- Developing and delivering plans, measuring and monitoring results and making recommendations to achieve growth targets
- Business planning and how to maximize revenue growth
- Influencing stakeholders and interacting effectively with others with the courage and resilience to hold an alternative point of view
- Analytical skills and business acumen
More about this role
Do you love data, strategy, and driving sales?
You'll be:
Building category strategies: Leveraging data and insights to optimize product assortment, shelving, and price recommendations across various retailers.
Becoming a category expert: Deeply understanding the market, competition, and consumer needs within your assigned categories.
Driving growth: Translating market knowledge into actionable recommendations for retailers and Mondelez to deliver on objectives.
Provide expert category knowledge on performance, innovation, market insights, trends and consumer data. This includes the development and maintenance of best-in-class reporting insights and platforms
Bringing Mondelez best in class local, Regional and Global knowledge to the retailer on assigned categories.
Education / Experience:
Minimum Bachelor's University Degree in a related field
Minimum 5+ years experience in Category Management / Category Advisor/ Customer Insights
Minimum 3 year customer facing role is strongly preferred
Account Management and Shopper Insights experience an asset
Analytic storytelling skills: integrating and interpreting data and insights from multiple disparate sources into a concise action-oriented recommendations and strong presentation skills to bring recommendations to life.
A background and understanding of the FMCG environment is critical.
Snacking experience (Biscuit, Confectionary, NPF/bars) an asset
Attention to detail and the ability to meet deadlines with minimal supervision.
Ability to manage multiple projects simultaneously under tight deadlines
Technical Capabilities:
Expertise in Syndicated Market Research Data and Analytic tools (NielsenIQ MarketTrack & Homescan, LDIA, Retail Link, IRI, Dunnhumby, Numerator)
Excellent Space Planning / JDA Pro Space skills
Advanced skills in Excel and Powerpoint
Work Schedule:
Regular business hours M-F (Hybrid)
- The expected base salary range for this position is $ 84,500 to $105,650 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 8 % with possibility for overachievement based on performance and company results.
With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.
Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.
Job TypeRegularCategory Planning & ActivationSales