Optical Associate

4 days ago

Edmonton Alberta TTM Canada FYidoctors Careers Full time $40,000 - $60,000 per year

Our FYidoctors - Edmonton - West Edmonton Mall clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.

This position is a full-time role working 30-40 hours per week. Our clinic is open 7 days a week.

If you have great retail customer service experience and are looking for your next role, we'd love to hear from you Come and join us at our clinic as our newest Optical Associate and help us make an impact on the lives of our patients every day.

You will play a critical role within FYidoctors and are crucial to our success by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

What Will You Be Doing?       

  • Welcoming patients into the clinic, providing excellent customer service and fostering a positive patient experience
  • Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
  • Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
  • Interpreting optical prescriptions as written by an optometrist
  • Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
  • Placing Contact Lens orders and assisting with fittings
  • Communicating with patients in person, by phone and by email
  • Billing the patient, their medical service provider and other third parties
  • Managing appointment bookings, prescription printouts and billing and payments

What Do You Bring? 

  • Previous experience in a customer-facing, preferably retail environment preferred
  • Previous optical experience is considered an asset
  • Passionate about customer service
  • A high level of comfort using technology and computers
  • A great communicator who can provide exceptional patient care
  • Ability to multi-task in a fast-paced environment 

How You'll Benefit:     

  • Excellent wages including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package that includes outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities to help you develop your career

Why You Should Join Us: 

FYidoctors, a division of FYihealth group, is Canada's largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first, you belong with us Our doctor-led, patient-first approach has driven our rapid growth. At FYidoctors, you'll have a meaningful impact on people's lives and have fun doing it.  

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience. 

  • Optical Associate

    7 days ago

    Okotoks, Alberta, TSE, Canada FYidoctors Careers Full time $40,000 - $60,000 per year

    Our FYidoctors - Okotoks clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday. The schedule for this role is Monday to Friday with alternating Saturdays.If you have great...

  • Optical Associate

    2 days ago

    Lethbridge, Alberta, TJE, Canada FYidoctors Careers Full time $42,000 - $72,000 per year

    Our FYidoctors - Lethbridge - 4th Ave South clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday.If you have great retail customer service experience and are looking for...

  • Optical Associate

    7 days ago

    Banff, Alberta, TLB, Canada FYidoctors Careers Full time $50,000 - $65,000 per year

    Our FYidoctors - Banff and FYidoctors Canmore clinics are looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.This position is a full-time fixed-term role working 30-40 hours per week. Our clinic is open Monday to Saturday. This is a term position until May 2026.If you have great...

  • Optical Associate

    4 days ago

    Red Deer, Alberta, TNM, Canada FYidoctors Careers Full time US$64,000 - US$96,000 per year

    Our FYidoctors - Red Deer - Piper Creek clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday. If you have great retail customer service experience and are looking for your...

  • Optical Associate

    1 week ago

    High Level, Alberta, THZ, Canada FYidoctors Careers Full time $22,000 - $44,000 per year

    Our FYidoctors - High Level clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday. The pay range for this role will be $ $22.00 per hour.If you have great retail customer...

  • Optical Associate

    2 days ago

    St. Albert, Alberta, TNK, Canada FYidoctors Careers Full time $40,000 - $70,000 per year

    Our FYidoctors - St. Albert clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.If you have great retail customer service experience and are looking for your next role,...

  • Optical Associate

    2 weeks ago

    Edmonton, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Part-Time** Optical Associate on a **Permanent **basis at our practice in **XXX**. The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. This team member will work a schedule of 25 hours per week, Mondays through Saturdays. Join us in advancing eye health...

  • Optical Associate

    2 weeks ago

    Edmonton, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Full-Time **Optical Associate on a **Permanent **basis at our practice in West Edmonton Mall. The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. This team member will work a schedule of 30 hours per week, Monday through Sunday. Join us in advancing eye...

  • Optical Associate

    2 weeks ago

    Edmonton, Canada Second Specs Full time

    **Second Specs** is looking for an **Optical Associate**to join our location in Londonderry. Optical experience is an asset and wages can be negotiable based on experience. Competitive wages plus generous commission. Health Benefits and bonuses available after 90 days employment Second Specs is a locally owned business that is growing fast and needs...

  • Optical Associate

    1 week ago

    Edmonton, Canada Second Specs Full time

    Second Specs is looking for an **Optical Associate or Student Optician **to join our location in West Edmonton Mall. Optical experience is an asset. Competitive wages plus generous commission. Health Benefits and commission available after 90 days employment Second Specs is a locally owned business that is growing fast and needs leaders. With flexible...