TechEdge Service Coordinator

2 weeks ago

London, Ontario, Canada Patterson Companies, Inc. Full time

Job Summary
The Service Coordinator will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. This role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests.

Essential Functions

  • Actively triage all calls and inquiries from customers.
  • Assigns and schedules service requests from clients or company personnel.
  • Manages resources efficiently and effectively for all scheduled services.
  • Monitors service orders assigned to technicians.
  • Responsible for the life cycle of service order (creates, edits, completes and invoice service orders).
  • Reconciles various CRM reports on a monthly basis.
  • Maintains parts and rental equipment inventory.
  • Process returned merchandise and warranty claims.
  • Works closely with the Branch Procurement Specialist(s) with resource and project planning.
  • Demonstrates a commitment to Patterson values & professionalism through appropriate conduct at all times.
  • Performs other duties as assigned.

*Job Qualifications*

  • High school diploma or any other relevant experience.
  • Previous customer service experience is required, along with excellent verbal/phone communication and organizational skills.
  • Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • 1-3 years' experience in dispatching.
  • Previous working experience with project or resource coordination.
  • Bookkeeping/accounting experience preferred.
  • Mastering Microsoft Office Suite 365.
  • Excellent communication skills, both written and verbal, in English and in French.
  • Knowledge of SAP software is an asset.
  • Knowledge of the dental industry is an asset.

  • Outreach And Sales Coordinator

    3 days ago

    London, Ontario, Canada Across Languages, Translation & Interpretation Service Full time

    About UsAcross Languages Translation and Interpretation Service is a non-profit agency that provides professional interpretation and translation, interpreter training, and language proficiency testing services across Ontario. We are experts in the delivery of spoken language services for more than a 220 languages and dialects. For more information, check...

  • Facilities Management Coordinator

    24 hours ago

    London, Ontario, Canada University of London Careers Service Full time

    The University of LondonThe University of London is both the UK's largest provider of international distance and online learning and the convenor of a federation of 17 renowned higher education institutions.The federation brings together more than 250,000 learners and 50,000 staff in a collaborative community that is delivering high-quality research and...

  • Client Services Coordinator

    7 days ago

    London, Ontario, Canada Farm Business Consultants Full time

    OverviewJob Title: Client Services Coordinator.Department: Operations.Reports to: Supervisor, Member Care Coordinators.Location: London, Ontario, on-site.Employment Type: Full-time, Permanent.Ready for Your Next Challenge? Join FBC in London, OntarioEstablished in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of...

  • Client Services Coordinator

    6 days ago

    London, Ontario, Canada Farm Business Consultants Full time

    Overview Job Title: Client Services Coordinator. Department: Operations. Reports to: Supervisor, Member Care Coordinators. Location: London, Ontario, on-site. Employment Type: Full-time, Permanent. Ready for Your Next Challenge? Join FBC in London, Ontario Established in 1952 as a family business with deep roots in rural communities, FBC has grown...

  • Client Services Coordinator

    6 days ago

    London, Ontario, Canada FBC Farm and Small Business Tax Consultants Full time

    Overview:Job Title: Client Services Coordinator.Department: Operations.Reports to: Supervisor, Member Care Coordinators.Location: London, Ontario, on-site.Employment Type: Full-time, Permanent.Ready for Your Next Challenge? Join FBC in London, OntarioEstablished in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of...

  • Resident and Family Services Coordinator

    2 weeks ago

    London, Ontario, Canada Meadow Park London Full time

    Resident and Family Services CoordinatorStatus: Full-TimeLocation: On site at 1210 Southdale Rd E, London ONExisting VacancyWith Certificate of Registration: $51,196Without Certificate of Registration: $48,430Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of...

  • Interim Coordinator, Clerical Services

    5 days ago

    London, Ontario, Canada London Health Sciences Centre Full time

    Posting PeriodPosting Period: January , 2026 Salary: $104, $130,962.00 per yearWho We AreLondon Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames...

  • Cafe Coordinator

    6 days ago

    London, Ontario, Canada Youth Opportunities Unlimited (YOU) Full time

    Be the best YOUBeing a part of Youth Opportunities Unlimited (YOU) means you have a shared passion for supporting youth in reaching their full potential. YOU is a place where your unique background, perspectives, and talents are valued, and help innovate new program ideas to best support youth in our community.You can make your impact here Be part of a...

  • Receptionist/Maintenance Coordinator

    1 day ago

    London, Ontario, Canada Larlyn Property Management Full time

    Receptionist/Maintenance Coordinator (Larlyn Holdings)Larlyn Property Management is seeking an experienced and highly motivated Receptionist / Maintenance Coordinator. This full-time role is ideal for an individual who exemplifies outstanding customer service, is an effective communicator, and thrives in a dynamic, team-oriented environment.In addition to...

  • Install Coordinator

    2 weeks ago

    London, Ontario, Canada Allegion Full time

    Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...