Manager, Enterprise Business Applications

Job Level: IT D7
Date Posted: January 5, 2026
Closing Date: February 22, 2026
Job Type: Full-time Permanent
Category: Internal/External Opportunities

Powering a bright future starts with you

At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

Oh, and, what do we do?

We power Alberta Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting Alberta's homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We're excited to share that we are hiring a Manger, Enterprise Business Applications.

Job Description:

Reporting to the Director, Application Support & Operations, the Manager, Enterprise Business Applications will lead a diverse team of IT professionals and managed services providers in building and maintaining AltaLink's corporate applications, Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) solutions, and Geographic Information System (GIS) environments and practices. The Manager, Enterprise Business Applications will ensure efficient operations following the Information Technology Infrastructure Library (ITIL) services delivery model within AltaLink's application pillars which include SAP (ECC 6), Bentley ProjectWise, ESRI GIS, and additional applications used within AltaLink in its capacity as a Transmission Facility Owner (TFO). This team is critical in leading the organization in achieving strategic business initiatives through the use of Information Technology.

You will be a leader in the Security & Information Services (S&IS) team at AltaLink and will lead through collaboration with the business and IT teams to formulate business strategy, prioritize resource load, provide direction on capital projects, and ensure expert support and ITIL practices operate effectively to support and optimize AltaLink's application pillars. This will be accomplished through a consultative approach which delivers a clear and concise business roadmap, establishes and improves key application metrics, and supports business process design through the use of application tools. A successful leader in this role will also be able to coach and mentor their key and other key organizational leaders in identifying and building business capability requirements into system projects, working with the S&IS teams to provide leadership on implementation and support plans and ensure solutions align with Enterprise Architecture strategies and corporate objectives.

Responsibilities:

• Lead teams of application support analysts, developers, and functional analysts to sustain and enhance AltaLink's corporate application landscape, including driving new product solutions and ensuring effective operational support is established and maintained.
• Oversee and participate in daily operational activities to address incidents, service requests, and ensure deliverables are met, utilizing established measures to quantify and improve performance.
• Mature and enhance AltaLink's ITIL service delivery model, leading and participating in initiatives to improve IT services, in collaboration with IT leaders, business stakeholders, and managed service providers.
• Partner with IT and business stakeholders—including business units, project leads, and external partners—to fully understand challenges and needs, gather high-impact requirements, and develop them into value-adding programs and projects
• Identify and proactively pursue opportunities for continuous improvement and increased efficiency, andguide teams to implement enhancements, simplify processes, automate, and optimize operations.
• Create financial and resource plans that accomplish organizational and departmental objectives, and participate in contract negotiations, including managing software licenses and usage models.
• Participate in steering committee meetings and collaborate with stakeholders to ensure projects receive support and organizational visibility.
• Conduct post-implementation reviews to ensure projected business benefits are achieved, document lessons learned.
• Monitor, review, and assess evolving and new technologies, recommending system improvements and enhancements to add value to AltaLink's operations and business application initiatives.
• Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars – one team, continuous improvement, customer focus and personal accountability.

Requirements

• Bachelor's or Master's degree in Computer Science, Business Administration, or a related field preferred.
• 10 years of experience in people management, project leadership, and operational support within information technology or operational technology environments.
• 10 years of hands-on ERP and EAM systems experience, ideally with SAP and Maximo, including business process and system configuration expertise.
• 3 years of experience working with the ITIL framework.
• Experience with SAP modules (FI/CO, MM, HR, PM, PS, BW) in regulated utility environments is strongly preferred, although comparable experience with other ERP systems will also be considered valuable.
• Strong background in enterprise applications, including Bentley ProjectWise, and ESRI GIS; familiarity with Adobe, SolarWinds, and utility-specific applications (PI, Cascade, Powerbase) is beneficial.
• Demonstrated ability to engage stakeholders to gather, analyze, and clarify requirements, ensuring alignment with business objectives.
• Skilled in project management and Software Development Lifecycle (SDLC) best practices, including requirements management, testing, deployment, and leading cross-functional project teams.
• Experienced in test management, including developing QA/test plans, test cases, Requirements Traceability Matrix (RTM), and preferably with automation testing tools.
• Expertise in software license management.
• Strong client service orientation, with a track record of building trusted internal business partnerships.
• Excellent communication, negotiation, and organizational skills, with the ability to collaborate effectively with internal teams and third parties.
• Proficient in using Kanban and Agile development tools such as MS Planner, Azure DevOps, and JIRA to manage team workload and prioritize activities.
• Proven ability to lead teams, foster collaboration, and consistently deliver strong performance and attendance.
• Effective communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.

Notes:

AltaLink employees should be aware that we may contact your manager during the selection process.  Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests.  Please contact the Hiring Manager or Recruiter for further clarification if required.

We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview. We sincerely appreciate all interest and invite all candidates to follow us on LinkedIn, Facebook and/or X.

In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink's hiring processes.  AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose. In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Spending Accounts
• Competitive Compensation and Bonus Plan
• Defined Contribution Pension Plan and Group RRSP
• Group Life Insurance
• Employee Assistance Program
• Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
• Tuition Reimbursement
• Social Club
• Onsite Parking and Onsite Gym
• Wellness Programs