Quality Supervisor

Supervisor, Quality– Blacks Harbour, New Brunswick

Connors Bros.

Who We Are

For over 100 years, Clover Leaf and Brunswick have delivered delicious, healthy and affordable canned seafood to consumers. Today, as the leading branded marketer of canned seafood in Canada, we're expanding our business, and there's never been a better time to join our team and grow along with us.

When you join Clover Leaf Seafoods Corp., you become part of a company that, together with our parent company, Bumble Bee Seafoods, is working hard to find new ways to protect the ocean and those that rely on it. From fishers to our employees, to customers, consumers, and to the communities we serve, we base our actions on shared, transparent values that hold us accountable to each other and the world.

When you join Connors Bros., a division of Clover Leaf Seafoods Corp. in Blacks Harbour, you become an integral part of a tight-knit team in a quaint coastal community. You'll be encouraged, empowered and challenged to be your best self through ongoing professional development in an inclusive environment.

About the Role

Reporting to the Quality Manager, the primary objective of the Quality Supervisor aids in planning, directing, and coordinating quality manufacturing activities of the company's sardine operations to ensure compliance with the corporate quality assurance program, regulatory compliance, and third-party certification compliance. Additionally, the incumbent provides ongoing technical support and coaching to operations employees.

What You'll Do Here:

• Assures consistent production quality by developing and enforcing good manufacturing practices (GMPs), validating processes, providing documentation and managing staff.
• Accomplishes quality assurance objectives by orientating, training, assigning, scheduling, coaching, counselling and planning activities.
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer standards, identifying and resolving problems, assisting with regulatory and third-party certification audits, identifying, determining system improvements and implementing change.
• Develop quality assurance plans by conducting hazard analyses, identifying critical control points and preventive measures, establishing critical limits, monitoring, corrective actions and verification procedures.
• Responsible for overseeing the Calibration program.
• Validates quality processes by establishing product specifications and quality attributes, documenting evidence, determining operational and performance qualifications and writing and updating quality procedures.
• Maintains and improves product quality by completing product, compliance and surveillance audits and assisting in investigating customer complaints.
• Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends, including corrective actions and revalidation requirements.
• Understand customer needs and requirements to develop effective quality control processes.
• Ensure adherence to health and safety guidelines as well as legal obligations.
• Supervise the quality team and provide guidance and feedback.
• Create and participate in updating Job Safety Analysis (JSA) for all positions in the reporting departments.
• Assist the QA Coordinator in documenting held products, arranging product inspections, and reporting promptly when necessary.
• Oversee all product development procedures to identify deviations from quality standards.
• Communicate with the Production Supervisor(s) whenever a product is out-of-spec or when procedures need to be addressed.
• Inspect final output and compare properties to requirements.

What You Bring to the Team:

• 2-5 years supervisory experience required preferably in a production environment.
• Proficient in computer usage; capable of accurately entering data and generating reports using various software programs (such as Excel, SAP, etc.).
• The capability to collaborate with all levels of the organization.
• A Bachelor of Science degree in a scientific discipline or a related field is preferred, or an equivalent qualification.
• A minimum of two years of quality assurance experience in a cannery or food-processing facility is preferred.
• Develop strong critical thinking skills.
• Excellent organizational and leadership skills.
• Proficient in MW or MS Office; and
• In-depth understanding of quality control procedures and relevant legal standards.

The tasks involved in this job require a variety of physical activities, such as walking and standing for periods of time within a production environment.

Thank you to all applicants for expressing interest in employment opportunities with Connors Bros. Please note that only those selected for an interview will be contacted. Applicants may undergo a background check and must meet the security criteria specified for the position.

Connors Bros. fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. Interested applicants can apply directly.

Connors Bros. is an accessible employer. If you require accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.