Ostomy Associate

Calgary Co-op Home Health Care has exciting, challenging career opportunities available, as a result of continuing growth and development. To meet these challenges, we are seeking an enthusiastic, Ostomy Associate to join our team. You will be working in a professional and community oriented organization. As an ideal candidate you will:

• Have medical knowledge
• Understand medical conditions
• Have retail or related experience
• Be able to communicate well with others
• Have excellent written and verbal skills

The Ostomy Associate is responsible in maintaining customer service standards through a safe and efficient operation, while upholding confidentiality of sensitive matter and adhering to Company policies, procedures and standards.

Responsibilities:

• Provide excellent customer service while upholding confidentiality of sensitive information. Maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints.
• Effectively works in a diverse team environment in a proficient and friendly manner.
• Assist the supervisor to ensure the ostomy department is operating in accordance with company policies, procedures, programs, merchandising standards and overall expectations.
• Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the ostomy department.
• Assist in maintaining a strong, efficient and productive working relationship with approved professionals, business organizations and internal/external company representatives.
• Accurately and efficiently handle the sale of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document.
• Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry.
• Responsible for Occupational Health and Safety (OH&S) including participate in OH&S activities, knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.

Calgary Co-op Home Health Care offers excellent opportunities for increasing levels of responsibility, competitive salaries and benefits package, personal and professional growth, as well as a full range of training and development programs to enhance career development. If you meet the above qualifications, and are interested in this exciting career opportunity with Calgary Co-op Home Health Care, please apply in confidence.

We thank all applicants for their interest; however only those applicants considered for an interview will be contacted.