Boutique Advisor

1 week ago

Chelsea QC JB P, Canada Groupe Nordik Full time

Boutique Advisor

Nordik Spa Village

For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa Village allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break.

Join us

When you work at Nordik Spa Village, you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our craftsmen.

Who we are

Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our village spa is to cultivate peace. Here at Nordik Spa Village, we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow craftsman in our wellness spa.

What we want

Under the supervision of the Massage Therapy & Care Manager, the Boutique Advisor will participate in the smooth daily operation of the boutique by welcoming all clients: VIP clients, massage therapy & care clients as well as those wishing to purchase Nordik Spa Village products.

He/she must know how to orient our customers, identify their needs while maximizing and personalizing their experience. He/She must also be friendly and know how to offer advice to our customers for their products purchases at the store.

He/she will support the other teams to ensure that the customer experience is up to the company standards.

What you will do

  • Provide exceptional hospitality service;
  • Answer questions about our products in-store as well as our massage therapy and treatment services;
  • Recognize and create sales opportunities;
  • Maintain an orderly appearance in the boutique;
  • Greet massage therapy and health care clients and accompany them to their appointments;
  • Manage the cash register and the various customer payment tools;
  • Produce daily reports;
  • Contribute to customer satisfaction with the Spa Experience;
  • Participate in the optimization of the scheduling of the massage rooms;
  • Perform any other related task requested by his/her immediate superior or required by his/her duties.

Profile required

  • A college degree in tourism, hospitality, administration, management or other relevant training is an asset;
  • Two or more years of experience in customer service;
  • Computer skills;
  • Knowledge of other languages is an asset;
  • Interpersonal and good communication skills;
  • Positive and professional attitude;
  • Ability to solve problems quickly;
  • May have to deal with some stressful situations;
  • Ability to lift and stand for long periods of time.

Salary

According to the salary scale in effect plus benefits related to Nordik Spa Village.

Work schedule

Part-Time: At least 2 shifts per week; schedule may vary during the day, evening and weekend.

Weekend availability required.

To apply

Please send your resume and cover letter by clicking on "Apply" below.

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