Assistant Service Manager

4 days ago

Newmarket, Ontario, Canada Farm Boy Inc. Full time

At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience

Job Description
This position is responsible for assisting the Service Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

  • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
  • Effectively communicate product information (codes) and corporate policies and procedures to the service team.
  • Safeguard Farm Boy's financial information through document maintenance and retention and preserve the integrity of individual front-end staff (e.g. oversee refunds, cashiers' over/short reports, audit floats).
  • Floor support and supervision, including serving customers on cash, cart retrieval, overrides, breaks and general department cleanliness.
  • Support office management (e.g. completing inventory, orders, scheduling, payroll).
  • May be requested to undertake other related duties on a periodic basis.

Qualifications

  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
  • Successful completion of Smart Serve or a willingness to complete within 6 months.
  • Excellent organizational, interpersonal, mathematical and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Must be able to work a flexible schedule, including nights, weekends and holidays as required.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.

Additional Information
Accommodation is available upon request for applicants and employees with disabilities.

  • Assistant Department Manager

    3 days ago

    Newmarket, Ontario, Canada Farm Boy Inc. Full time

    At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for...

  • Assistant Bank Manager

    1 week ago

    Newmarket, Ontario, Canada Westpac New Zealand Full time

    Assistant Bank Manager, NewmarketNewmarket | AucklandFull time, PermanentTuesday to SaturdayMō te Tūranga–About the RoleWe have an exciting opportunity for an Assistant Bank Manager to support our Newmarket branchThe Assistant Bank Manager is the Bank Managers' right hand with a strong focus on our customers and people. As the Assistant Bank Manager...

  • Customer Service Manager

    1 week ago

    Newmarket, Ontario, Canada The MEARIE Group Full time

    CUSTOMER SERVICE MANAGERJob ID: AD-25-142Newmarket-Tay Power Distribution Ltd. (NT Power) delivers electricity to almost 50,000 customers within the Town of Newmarket, Town of Midland and Tay Township. Headquartered in Newmarket, Ontario, NT Power has an additional office in Midland, Ontario, approximately one hour north of Newmarket along the shores of...

  • Customer Service Manager

    1 week ago

    Newmarket, Ontario, Canada NT Power Full time

    CUSTOMER SERVICE MANAGERJob ID:AD-25-142Newmarket-Tay Power Distribution Ltd. (NT Power) delivers electricity to almost 50,000 customers within the Town of Newmarket, Town of Midland and Tay Township. Headquartered in Newmarket, Ontario, NT Power has an additional office in Midland, Ontario, approximately one hour north of Newmarket along the shores of...

  • GARAGE - Sales Assistant Manager - Upper Canada Mall

    1 week ago

    Newmarket, Ontario, Canada Groupe Dynamite Full time

    OverviewWe are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over to 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975.Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain...

  • Cleaning Technician

    1 week ago

    Newmarket, Ontario, Canada Necessity Cleaning Service Full time

    Job SummaryWe are seeking a dedicated and detail-oriented Cleaning Technician to join our team. The ideal candidate will be responsible for maintaining cleanliness and order in various facilities, ensuring a safe and welcoming environment for all occupants. This role requires a strong commitment to quality service, effective communication skills, and the...

  • Food Service Supervisor

    5 days ago

    Newmarket, Ontario, Canada Compass Group Full time

    Working Title: Food Service SupervisorEmployment Status: Full-TimeStarting Hourly Rate: $21.00 per hourAddress: 596 Davis Drive. Newmarket ON L3Y 2P9New Hire Schedule: "M-F, 11am to 5pm" or "must work weekends." You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services...

  • Assistant Cook

    2 weeks ago

    Newmarket, Ontario, Canada Cogir Senior Living Full time

    Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.For over 25 years, we have dedicated every day to the happiness of retirees.Human Focus – Creativity - ExcellenceWe're seeking individuals with a purpose and passion for life and who...

  • Store Manager

    5 days ago

    Newmarket, Ontario, Canada MTY Group Full time

    Job Title: Store ManagerLocation: Cultures – Upper Canada MallReports To: Operations ManagerPosition SummaryThe Store Manager is responsible for the overall performance of the Cultures restaurant at Upper Canada Mall. This role ensures excellent customer service, operational efficiency, food quality, staff leadership, and compliance with brand standards,...

  • Food Service Supervisor, CSNM Healthcare

    2 days ago

    Newmarket, Ontario, Canada Compass Group Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...