Claims Adjusters, Examiners, and Investigators

1 week ago

Toronto, Ontario, Canada Mercor Full time

Role Overview Mercor is collaborating with a top-tier AI research group to model real-world claims workflows for property and casualty insurance. We are seeking experienced independent contractors—particularly claims adjusters, examiners, and investigators—to execute and evaluate a wide range of P&C insurance tasks. This project supports the development of AI systems capable of understanding, simulating, and automating complex insurance operations. It is a short-term, high-impact engagement ideal for professionals with strong technical and compliance knowledge.

Key Responsibilities

  • Execute full-cycle claims tasks including FNOL intake, coverage verification, reserve setting, and liability determination

  • Simulate real-world workflows using structured tools and mock systems such as Guidewire ClaimCenter and Xactimate

  • Review and synthesize third-party documentation including police reports, medical records, and vendor estimates

  • Draft structured outputs such as coverage memos, repair estimates, and liability assessments

  • Identify inconsistencies or red flags in claim statements and documentation

  • Evaluate claim compliance, document regulatory deadlines, and assess communication quality

  • Flag fraud indicators and recommend SIU referrals where applicable

  • Document all work clearly for auditability and quality review

Ideal Qualifications

  • 5+ years handling property, auto, bodily injury, or general liability claims

  • Familiarity with systems such as Guidewire, Duck Creek, Xactimate, Hyland OnBase, or FileNet

  • Deep understanding of coverage interpretation, state compliance standards, and claims file documentation

  • Experience reviewing third-party documentation (e.g., police reports, medical summaries, contractor estimates)

  • Strong written communication and analytical skills

More About the Opportunity

  • Remote and asynchronous — control your own work schedule

  • Expected commitment: min 30 hours/week

  • Project duration: ~6 weeks

Compensation & Contract Terms

  • $100-150/hour

  • Independent contractor arrangement

  • Paid weekly via Stripe Connect

Application Process

  • Submit your resume followed by domain expertise interview and short form

About Mercor

  • Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations

  • Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey

  • Thousands of professionals across domains like insurance, law, engineering, and research partner with Mercor to shape the next era of AI

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