Intern, BIS Delivery

2 weeks ago

Montreal, Quebec, Canada International Air Transport Association (IATA) Full time

Employment Type: Internship

Contract Duration: 6 Months

Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

  • Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
  • With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
  • Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
  • We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
  • We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off

About The Team You Are Joining
IATA's Business Intelligence Services are the focal point and driving force for data management and global BI services for the aviation industry. In this role, reporting to the Senior Manager DDS User Experience, the intern will be supporting the day-to-day administrative operations and delivery of the BIS team.

What Your Day Would Be Like

  • Provide Level 1, 2 customer support using SalesForce platform, triage and track all incoming customer queries related to BIS.
  • Create and keep track of incident tickets in JIRA platform.
  • Support, liaise and coordinate with the vendor and internal stakeholders for user access troubleshooting.
  • Assist in testing activities for product enhancement and bug fixes.
  • Assist in the preparation of ad-hoc reports/documents/presentations.
  • Provide additional support on day-to-day operational activities as required.

We would love to hear from you if

  • University degree in a relevant discipline: Business Administration & Solutions, IT & Data Management, or Product Management.
  • Must have graduated within the last 12 months.
  • Excellent knowledge of Microsoft Office Applications.
  • Excellent time management skills and ability to multi-task effectively.
  • Ability to set priorities and work with high level of accuracy.
  • Excellent communications skills with a strong customer focus.
  • Attention to detail and strong analytical skills.
  • Must be fluent in spoken and written English. Knowledge of additional regional language(s) will be an asset.

Travel Required: 0

*Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you*

  • Intern, BIS Delivery

    10 hours ago

    Montreal, Quebec, Canada IATA Full time

    Employment Type: InternshipContract Duration: 6 MonthsWhy you will love working hereAt IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do...

  • Analyste d'Affaires BI

    11 hours ago

    Montreal, Quebec, Canada DELAN - IT Talent Solutions Full time

    L'Analyste d'Affaires BI sera responsable d'analyser les besoins d'affaires en intelligence d'affaires au sein des différentes divisions de cette entreprise de distribution.PLUS PRÉCISÉMENT• Analyser et documenter les besoins d'affaires, les processus et les exigences BI.• Traduire le code ETL existant (SQL, SSIS) en spécifications fonctionnelles,...

  • BI Analyst

    14 hours ago

    Montreal, Quebec, Canada Xideral Full time

    Required Language: English (bilingualism is a strong asset)Hours per Week: 35 hoursWork Arrangement: 100% remote — candidate must work within the EST time zoneContract Duration: 6 monthsAbout the Role We are looking for a senior, versatile BI professional who can confidently operate across multiple domains within the data ecosystem. The consultant will...

  • BI Analyst

    13 hours ago

    Montreal, Quebec, Canada Xideral Canada Full time

    Required Language:English (bilingualism is a strong asset)Hours per Week:35 hoursWork Arrangement:100% remote — candidate must work within the EST time zoneContract Duration:6 monthsAbout The RoleWe are looking for a senior, versatile BI professional who can confidently operate across multiple domains within the data ecosystem.The consultant will support...

  • GHG Data Intern

    1 week ago

    Montreal, Quebec, Canada Intelcom Full time

    Make your internship countAt Intelcom, interns don't just observe, they contribute meaningfully to real projects that shape how we operate. You'll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment. Ride the next mile with usIntelcom has set an ambitious target: achieving...

  • Consultante BI

    12 hours ago

    Montreal, Quebec, Canada VO2 Group Full time

    English will follow - La version anglaise suivra Only candidates located in Québec will be considered. Seuls les candidats situés au Québec seront sélectionnés. VO2 GROUP : Leader français et indépendant du conseil tech & numérique Nous opérons à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants. Acteur global de...

  • Consultante BI

    6 days ago

    Montreal, Quebec, Canada VO2 GROUP Full time

    English will follow - La version anglaise suivraOnly candidates located in Québec will be considered.Seuls les candidats situés au Québec seront sélectionnés.VO2 GROUP : Leader français et indépendant du conseil tech & numériqueNous opérons à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants. Acteur global de...

  • Consultante BI

    4 days ago

    Montreal, Quebec, Canada VO2 Group Full time

    English will follow - La version anglaise suivra Only candidates located in Québec will be considered. Seuls les candidats situés au Québec seront sélectionnés. VO2 GROUP : Leader français et indépendant du conseil tech & numérique Nous opérons à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants. Acteur...

  • Consultante BI

    12 hours ago

    Montreal, Quebec, Canada VO2 Group Full time

    English will follow - La version anglaise suivraOnly candidates located in Québec will be considered.Seuls les candidats situés au Québec seront sélectionnés. VO2 GROUP : Leader français et indépendant du conseil tech & numériqueNous opérons à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants. Acteur global de...

  • Analyste d'Affaire Power BI

    2 weeks ago

    Montreal, Quebec, Canada Harris Computer Full time

    L'analyste participe des conceptions et de l'évaluation des demandes de support/évolution faite par nos clients interne. Il assume le support de nos clients concernant les demandes Power BI dans le respect des méthodologies de travail définies dans l'unité d'affaires.Nous offrons un environnement 100% télétravailTâches et responsabilitésConcevoir et...