Night Auditor

Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors

Come work & play on beautiful Lake Muskoka this summer Taboo Muskoka is a privately owned Resort in Gravenhurst, Ontario. Our mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.' Staff Housing is Available

Working with established systems, procedures and standards to assist Accounting and Guest Service teams in a support role. You will provide guests with professional and superior guest service and aid in the overnight operation of the Front Office and resort in a safe and healthy manner.

BENEFITS OF WORKING AT TABOO MUSKOKA

• Bonus upon completion of your contract*
• $500 for referring fellow team members and earn $ for bringing in business*
• Complimentary One-Night Stay (Be Our Guest) - Enjoy a complimentary one-night stay, including breakfast for two, during non-peak periods, subject to availability
• Complimentary use of resort amenities including trails, bikes, beach, pools, tennis
• Staff housing available (located in town of Gravenhurst – short 7kms or 5 mins from the resort)
• Shuttle services to and from staff housing and the resort available
• Potential room for career advancement
• Staff (and friends and family) discounts on meals, rooms and merchandise
• Staff appreciation events and activities
• Employee recognition programs
• Some conditions apply. Please inquire for details

KEY RESPONSIBILITIES

• Check-in and check-out resort guests and condo unit owners in a timely, friendly, courteous manner to ensure a seamless arrival/departure experience.
• Ensure the current day's revenue balances are reconciled, the payments to the guest folios are processed, and the accounts receivables are balanced.
• Balance and audit all Front Office postings and settlements.
• Verify that all departments have posted all their revenues.
• Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries.
• Perform and complete duties of Front Desk Operations including but not limited to taking/making guest reservations, attending to switchboard, operating Front Desk
• Promote and communicate resort and surrounding area information and activities
• Assist in resolving and answering guest inquiries and issues in a professional and timely manner
• Work and communicate in a positive and cooperative manner with other team members
• Perform and complete nightly system shut down for back up purposes
• Perform daily balancing of cash, credit card, debit and other departmental room posts
• Preparation and distribution of daily reports to resort managers
• Preparation of accurate daily pass along information
• Knowledge of resort Health & Safety/Emergency procedures
• Any other duties as assigned

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• Degree or Diploma in Hotel/Resort Management is an asset
• Experience in Guest Services is preferred
• Basic Accounting skills
• Positive and dynamic personality
• Must be computer literate, with experience in Windows, Internet, Excel spreadsheets and email. Experience with Maestro PMS is also preferred but not required
• Able to communicate effectively and professional in English; verbal and written
• Fluency in a second language will be considered an asset
• Self- motivating, well organized with attention to detail
• Ability to thrive and work in a team environment
• Ability to multi task and prioritize work environment
• Ability to work under pressure.

PHYSICAL ENVIRONMENT/REQUIREMENTS

• Indoors standing at the front desk during overnight hours
• Movement throughout resort property and other departments
• 90% Constant standing and walking throughout shift.
• Due to the nature of the hospitality industry may be called upon to work flexible hours, primarily shift work, including early mornings, evenings, weekends and holidays.
• Must be able to stand throughout an 8 to 12 hour shift.

Job Types: Full time, Part-time, Seasonal

Pay: $20.50 per hour

Expected hours: 16 – 40 per week

Expected start date:

Vacancy Status: New

Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified candidates, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you require accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Please note that we do not currently use artificial intelligence in our hiring process.