Technical Team Supervisor, OTT

Position Title:

Technical Team Supervisor, OTT (French Services) (Telework/Hybrid)

Status of Employment:

Contractee Long-Term (Durée déterminée)

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

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At CBC/Radio-Canada, we all have a story to tell. What's yours?

 

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms, this is where you'll want to be

Every day, you'll have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products, with one another and with the diverse voices that make our country so unique.

You'll have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. We're an innovative hub, where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant, and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy, high-performing teams. When you join our mission, you're not only shaping the vision of CBC/Radio-Canada, but the future of our country.

We know that commitment to equity, inclusion and diversity is essential to creating content that mirrors and resonates with the rich and evolving makeup of our country. We're also committed to reaching out and connecting with our audience on multiple platforms; this includes creating virtual places where communities can come together.

 

There is an opportunity for this to be a full-time teleworking position. Work arrangements will be discussed with hiring managers per departmental guidelines.

Why is this role important?

If you want to enter the world of digital media and be part of the change and growth of one of Canada's long-established and respected broadcasters, this is your chance. CBC/Radio-Canada is looking for a Technical Team Supervisor to work with the OTT team. The OTT team is responsible for building, maintaining and supporting some of the most prominent video streaming products in Canada: CBC Gem and ICI You will lead the development on one of the value streams within the OTT product family. You will support the development team by contributing to the code, providing guidance on technical approaches of features and ensuring work delivered meets requirements and adheres to coding best practices.

Every month, millions of Canadians rely on Gem and ICI to inform, enlighten and entertain them. Whether it is through news, sports, scripted shows, or major events like the Olympic Games, our streaming services express Canadian culture with a mission to serve all Canadians.

We welcome people who are strong collaborators and feel they can contribute in non-traditional

ways. If you're passionate about Canada and you love technology, learning and bringing out the

best in others, you'll love working in the OTT team at the CBC/Radio-Canada.

Here's why we should work together:

 

Our digital teams' values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.

Perks you can look forward to:

• Flexible work schedules, allowing you to prioritize yourself, your family and your work.

• Work from home opportunities.

• Competitive total rewards package.

• 20% of time for innovation, learning and development; wherever your interests lie.

• Opportunities to work with cutting edge technology.

• Opportunities for continued learning and professional development.

• Opportunities to become a member of our Employee Resource Groups.

• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.

• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.

• A supportive management team committed to upholding the highest standards of diversity and inclusivity.

• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How you will make an impact: 

You are an experienced technical leader looking to apply and build upon your skills in:

• Lead a team of 6-12 direct reports (developers) to deliver high quality applications consistently within an Agile framework.

• Collaborating with Product Owner and Architects to assess feasibility of proposed changes/features and helping to break down, clarify, prioritize and estimate work to deliver value in each Agile sprint/product increment.

• Working hands on with developers and QA to ensure implementations/approaches are cohesive and aligns with the system design and technical requirements set by the Solution Architects.

• Promoting software development best practices:  Reviewing PRs (pull requests), encouraging knowledge sharing and collaboration, active monitoring, helping the team maintain testable, maintainable, performant and quality code.

• Coaching developers and supporting development activities like onboarding, coding, testing, release management with QA, debugging and bug fix.

• Mentor and coach developers by leveraging their strengths, providing timely feedback to support their areas of improvement and identifying training needs.

• Provide continuous feedback on ongoing team issues, feedback on members of the team to management and ATLs.

• Support activities in relation with employee progression, such as hiring, annual reviews, performance improvement plan (if necessary), in partnership with your manager.

• Actively fostering a diverse and inclusive team environment where all members feel valued, respected, and empowered to contribute their unique perspectives.

• Working with senior management and Solution Architects to define and champion technical objectives for the team.

• Open communication and dialogue with team members on an ongoing basis, being supportive and receptive to feedback and questions.

• Understanding the importance of accessibility and knowing what it takes to meet the needs and inclusivity of all users.

• Having an opportunity to join a company with a mission, value set, and tech-forward approach that aligns with your own; a place where knowledge-sharing guides your learning.

• Wanting to be part of a fun team, engaged in a continuous learning culture, where you can take on new challenges and be a significant contributor to engaging our pan Canadian audience.

What you bring to our team:

• Two or more years of experience in a leadership role managing and leading a team of developers.

• Three or more years of experience in a senior development role. Demonstrated ability to provide technical and team leadership for other developers.

• Excellent communication skills and interpersonal relationships building.

• Experience with mentoring and coaching developers. Drawing from their strengths and helping them with areas of improvements through timely feedback.

• Experienced in coding standards, quality engineering management, source code management, CI/CD pipeline (eg Jenkins), release management.

• Possess a degree (BA, BSc) or diploma in a Software Development, Computer Science or Engineering related discipline, delivered by a recognized learning institution.

• Knowledge in software development lifecycle and Agile best practices.

• You are proficient in one or more programming languages such as Javascript, TypeScript, Swift, Kotlin, C# and UI development libraries such as React, SwiftUI and Jetpack Compose.

• Experience with the design and implementation of APIs.

• Experience with automated and unit tests.

• Demonstrated ability to drive innovation and improvements. Ability to learn and share knowledge on new technologies to build subject matter expertise within the team.

• A problem solver and good communicator who takes ownership of the work they do, see problems as opportunities, and share new ideas. A dynamic individual who loves to learn and connect with others.

Nice to have:  

• Understanding of quality engineering practices.

• Understanding of audience impact for a media and broadcasting company and developing best in class UX experiences.

• Experience with Azure, AWS architectures and release pipelines.

• Knowledge of in-app purchases and subscription systems.

• Knowledge of platform specific player librairies.

• Have ability to lead and connect with people inside and outside of the team (eg. other product teams, stakeholders as necessary).

We are looking for a candidate matching the following profile:

• Good general knowledge and strong intellectual curiosity (to acquire and develop new knowledge and skills).

• Critical thinking (to question and propose new ideas).

• A keen interest in the major trends and challenges of the digital world.

• Meticulousness, independence, and resourcefulness.

• Excellent stress management and priority setting.

• Analytical and conceptual thinking skills.

• Flexibility, initiative, and dynamism.

• Ability to work in a team, excellent communicator.

• Bilingualism (English and French) spoken and written is an asset.

Please note this is a 12-month contract position, renewable annually. This regular position is not a consulting assignment but a long-term opportunity with attractive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number of Openings:

1

Work Schedule:

Full time

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