Team Leader

Come work as a Team Leader working in Mental Health & Substance Use with Vancouver Coastal Health (VCH)Vancouver Coastal Health is looking for a Team Leader to join the Primary Care Networks Mental Health Support Team to join the team in North Vancouver, BC. Apply today to join our team

As a Team Leader you will:

• Be responsible to oversee and coordinate the delivery/daily activities of mental health and substance use services for the designated program.
• Plan and implement therapeutic mental health programs/services for clients with complex mental health and substance use issues, ensure services provide a high standard of care and promotes interdisciplinary practice and collaboration.
• Evaluate services to ensure program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
• Provide leadership and supervision to community health nurses and allied health professionals.
• Utilizes human resources policies and procedures to recruit and select staff.
• Develop policies and procedures, coordinates care and provides treatments for clients including group facilitation, planning and evaluation, as applicable to program.
• Conduct mental health and psychosocial assessments and coordinates requests for vacation, education and leaves of absence.

ABOUT PRIMARY CARE NETWORKS:

Primary Care Networks (PCN) will be the backbone of the provincial Primary Health-Care Strategy. This new model of care is enabled and managed locally through a partnership between Health Authorities, Divisions of Family Practice and First Nations communities. PCNs include multi-disciplinary teams of nurses, pharmacists and allied health professionals, working alongside and supporting family physicians, nurse practitioners at primary care offices, Primary Care Community Health Centres, Urgent and Primary Care centres, and services delivered by not-for-profit community health partners. PCNs are expected to provide patients and primary care providers with strong, effective links to hospitals and diagnostic service providers.

Team members involved in the patient's care will work closely together, so that they can get a full picture of the health care needs. Under the new structure, patients will be able to more quickly and easily access a full range of health care options, have the ability to have a regular family physician or nurse practitioner and access to more health team members. Adopting team based care approach in Primary Care Networks aims to increase patients' access to primary care services, strengthen the ability of existing physicians to expand - or remain in - their practice, and broaden the set of specific skills and expertise available to patients as they are receiving care. And it will ensure that the systems and tools required to make that care function are in place, and are well supported in the patient's journey to better health.

Education & Experience

• Master's degree in Allied Health discipline from a recognized program.
• Five (5) years' recent related experience providing mental health and substance use clinical services for designated program and/or group facilitation including three (3) years' post masters level supervisory leadership experience, or equivalent combination of education, training and experience.
• Valid BC Driver's License and access to a personal vehicle for business-related purposes, as required.

Knowledge & Abilities

• Comprehensive knowledge of mental illness and substance use issues including current trends, best practices and modalities of treatment.
• Broad knowledge of mental health and substance use service delivery system, service mandates, referral guidelines, legislation and government policies.
• Broad knowledge of group treatment modalities as applicable.
• Demonstrated ability to conduct mental health assessments, and to provide treatment planning and case coordination.
• Demonstrated ability to plan, implement, facilitate and evaluate group programs, as applicable.
• Demonstrated ability to function as an effective team leader, motivator, coach/mentor, and team member within a multidisciplinary setting.
• Demonstrated ability to model and foster a positive, collaborative, and respectful team-based environment.
• Demonstrated ability to provide clinical and administrative supervision and consultation.
• Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
• Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues.
• Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
• Demonstrated ability to set priorities, organize work, and meet deadlines.
• Demonstrated ability to work effectively with community partners and with individuals from diverse backgrounds.
• Demonstrated ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC's Top Employers, Canada's Best Diversity Employers and Canada's Top Employers for Young People in 2025.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.