Front Store Clerk/Pharmacy Assistant

Neighbourly Pharmacy is looking for a Front Store Clerk/Pharmacy Assistant to join our team at Onoway Healthcare Pharmacy in Onoway, AB. 
This is a part-time position offering 10-20 hours per week. Shifts vary and may include Monday to Friday between 9 AM and 5:30 PM as well as Saturdays from 10 AM to 4 PM.
Front Store Clerk Responsibilities: 

Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
Follow store policies on security, shoplifting, lottery, and CBO ticket handling
Monitor cash levels, anticipate change needs, and request pickups when necessary
Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
Merchandise products effectively using shelf labels, rotation, and facing techniques
Manage allocated sections and notify buyers of out-of-stock items
Assist in inventory maintenance and support reordering processes
Support seasonal displays and promotional setups
Handle difficult customer situations with tact and escalate complaints as needed
Report customer feedback and concerns to the store manager
Remain productive between customer interactions
Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Pharmacy Assistant Responsibilities:

Support pharmacists and pharmacy technicians in providing high-quality patient care
Greet customers and answer phone calls in a professional manner
Assist with entering, labeling, and packaging prescriptions under the supervision of a pharmacist or pharmacy technician
Accurately count, measure, and package medications according to established protocols
Receive and stock medication and supply shipments, monitor inventory levels, rotate stock, and support inventory audits
Keep the pharmacy area clean and organized; safely dispose of expired medications and hazardous waste in accordance with regulations
Perform clerical tasks such as filing, faxing, scanning, and assist with insurance claims and prescription transfers
Assist with daily pharmacy operations and perform other duties as assigned

Qualifications: 

Accurate cash handling and strong customer service skills
Previous Pharmacy Assistant experience is considered an asset
Ability to stand for extended periods and multitask in a fast-paced environment
Clear, courteous communication and strong product knowledge
Experience in merchandising, retail, or cashiering is an asset
Mature, cooperative attitude with a professional appearance, including proper grooming and name tag
Criminal Record Check required

Who We Are:
Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients We strive to uphold each pharmacy's tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada's Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.  While all responses are appreciated, only those being considered for interviews will be acknowledged. 
While all responses are appreciated, only those being considered for interviews will be acknowledged.  

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