Senior Project Manager

We are looking for an experienced, creative, and skilled Senior Project Manager with a Website and Product Design background, and a passion for digital marketing to join our dynamic team

As a Senior Project Manager you will work with clients from a variety of different industries. You will be responsible for the successful creation and managing of relevant website projects. The successful candidate will have a positive disposition and demonstrate excellent communication, time management and problem-solving skills.

This is a full-time position for candidates located within drive time of our Studio in Oakville, Ontario, Canada.

If the following 3 items match your skills, please read further for the full job description, we'd love to hear from you

1) Project Management Skills

• You manage multiple projects at once, within budget and deliver on time.
• You're a pro with project management software like
• You have excellent communication, time management and problem solving skills.
• You're able to trouble shoot project road blocks coaching team members through to project success.

2) Website and Product Design Skills/Knowledge

• You have experience with designing websites, landing pages or other design elements.
• You understand the importance of utilizing UI/UX principles and practices.
• You ensure the incorporation of digital marketing knowledge across all projects.

3) Web Development Knowledge

• You have general knowledge about content management systems such as wordpress to skillfully manage website production projects including client communications and team members.

About Candybox:

Candybox Marketing is an award-winning, full-service digital marketing agency with a studio in Oakville, ON. We specialize in CRO, SEO, PPC, Web Design + Development, Branding, Social Media and Multimedia.

Listed on Canada's Fastest Growing Companies 7 years in a row

Certified as a Great Place to Work

We make the web sweet, and we want you on our team.

Key Actions (Clients)

• Develop strong "trust based" client relationships
• Keep up to date project records on relevant information on clients and projects using appropriate software
• Convey a strong and real passion for the success of the project from start to finish and take those actions necessary to ensure that success
• Work with clients in a variety of different industries to execute new projects and marketing initiatives
• Create marketing strategies, creative briefs and schedules to be implemented across web/search/social/video/photography + branding
• Create and present account strategies to clients, followed by their successful implementation
• Maintain continued client communications obtaining the necessary client approvals to keep projects successfully within timelines and budgets
• Develop a gantt chart for all on-going projects across the team of resources
• Develop new ideas + programs that customers can use to generate online leads + sales
• Upsell customers new services that Candybox has to offer
• Proficiency with AI tools (e.g., ChatGPT, CRM platforms, marketing automation software)
• Data analysis and interpretation
• Adaptability to emerging technologies
• Ethical use of AI and data privacy awareness
• Manage direct reports
• Problem-solve medium-large size client issues with minimal support
• Service and build strong relationships with larger accounts as assigned
• Take initiative to build and foster ongoing open communication with your Director, CEO and COO
• Demonstrate a holistic view of the company with keen attention to the development and implementation of ideas for growth and extraordinary success
• Foster and create a safe and positive environment of collaboration where team members can express their ideas and work together to succeed on projects
• Lead meetings, prepare and present meeting agendas and conduct meeting wrap-ups and follow-ups
• Step up and take on the overall accountability for project success
• Take initiative to expand your existing knowledge base beyond the scope of essential knowledge for your role
• Develop and implement advanced marketing strategies and role expertise
• Provide support/coaching on small tasks/issues for the department team members as needed or as called upon by the Team Lead, CEO or COO (For example, assist with the onboarding training of New Hires)
• Assist the sales teams with meetings/numbers as needed or called upon by the Sales Team or Team Lead
• Lead 3-4 key initiatives per year. (For example: assist the sales team with the creation of new services)

Key Actions (Candybox)

• Build supportive relationships with the Candybox team including subcontractors
• Manage team members to ensure budgets are being kept or adjusted, along with timelines and deliverables
• Identify potential project risks and work with team members to develop mitigation strategies
• Provide support for the relevant department team members involved in the projects
• Collaborate with team members to analyze and assess client account situations and strategize solutions
• Maintain up to date Toggl and Monday Boards as per department process requirements
• Conduct regular project status meetings and provide updates to stakeholders

Requirements

• 3-5 years of experience in project management within a marketing agency or similar environment.
• Project and resource management
• Be legally eligible to work in Canada
• Post-secondary credentials in an applicable technology or design field
• Project and resource management experience (and ideally accreditation)
• Experience managing and leading Teams
• Excellent written and oral skills
• Easily learn new softwares (Reporting, tracking etc)
• Proficient in an Apple and Google Drive environment

What we are looking for in a successful candidate

• Acts with Integrity
• Self-Managed
• Accountable
• Problem Solver
• Do what you say you will do
• Consistently demonstrates positive behaviour
• Takes Initiative
• Strong Work Ethic
• Punctual
• Creative
• Resourceful
• Detail Oriented
• Results Oriented
• Engage positively with others
• Builds Relationships
• Effective Listener
• Effective Communicator (sensory, written and oral)
• Achievement Driven
• Analyze and Predict
• Work well under pressure
• Positively acts on Feedback

What we offer:

• Base salary + uncapped commission
• Career growth & professional development opportunities
• Full health benefits (dental, eye care, massage, physio, etc.)
• Group RRSP participation
• Birthday Day Off
• Hybrid work environment (1-2 days in-studio, Oakville)
• Work with an award-winning team that values innovation, collaboration & performance

Start Date: ASAP

Job Types: Full-time, Permanent, In-Studio + Remote