Regional Manager
2 weeks ago
Job description- Regional Manager
Do you enjoy managing multiple operations? Do you enjoy overlooking a team? Do you get excited by the thought of working in the Field? Can you manage people with direction, support, and authority? The ideal candidate will be able to appropriately identify the needs of both new and current customers to aid customers in their success using our product. If so, this may be the role for you
Logixx Security Inc. is currently hiring for a full time Regional Manager to manage our Protective Services operations in Ontario. The successful candidate will manage a portfolio of different accounts in the Security field, work in conjunction with the Operations, Scheduling, & Recruitment teams, and on-site Security Guards, and resolve problems on-site to ensure client services are met.
Role & Responsibilities:
- Oversee the provision of discipline, guidance and employee experience for all Regional staff in areas where improvement is required.
- Oversee the handling of general enquiries from the client and/or Logixx Senior Management.
- Management of the Protective Services division in Ontario.
- Manage a portfolio ranging of various types of accounts.
- Oversee the enhancement of the Corporate Culture for all Lead and Guard staff to enhance company morale.
- Develop, build, and execute plans to ensure client needs are met; identify and problem-solve issues occurring on-site.
- Participate in on-site visits, client meetings & inspections, whilst ensuring ongoing communication with clients
- Maintain and develop new relationships across business groups.
- Oversee the liaison Process with Property, Operations, Security and Senior Logixx Management.
- Work with all levels in the organization to ensure operational efficiencies (ranging from scheduling to recruitment & training)
- Lead and administer a strong Customer Service rapport; represent Logixx Security Inc. with professionalism and integrity.
- Oversee the Review/Approve Incident Reports.
Other duties:
- Oversee the scheduling of all personnel and filling any open shifts.
- Oversee the scheduling of all HR and disciplinary meetings as they occur. Terminate employment where necessary.
- Oversee the interviewing, hiring, administration of all paperwork for and unfirming of new personnel.
- Oversee the Client Meetings request schedule, designed to review post orders and other site specific action items.
- Oversee the tenant meeting request schedule with the Client and attend with or delegate to Regional Supervisor.
Qualifications:
- Minimum 2-3 years previous experience in a Manager/Operations role (Security and/or Customer Service experience would be an asset)
- Previous experience in sales is preferred
- Must have proficiency in Microsoft Office and comfortable learning in-house programs.
- Strong desire to manage multiple operations within assigned accounts and ensure business targets are met.
- Excellent Time Management and Multitasking skills
- Strong Customer Service etiquette and business acumen
Logixx Security Inc. provides the following:
- Opportunity to lead and manage your own team(s)
- Competitive salary – determined based on experience.
- Incentive plan based on specified criteria.
- Full Benefits (including Health/Dental)
- Career-progression potential within the organization
Job Type: Full-time
Job Type: Full-time
Pay: $65,000.00-$70,000.00 per year
Work Location: In person
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