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Staff Behavioral Data Scientist

14 hours ago

Toronto, Ontario, Canada Okta Full time

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team We're building a world where Identity belongs to you.


About This Role:

At Auth0 by Okta, we're on a mission to build trusted identity experiences for developers, businesses, and end users. As part of that mission, we're expanding how we understand and measure developer experience — going beyond dashboards to uncover deeper behavioral insights that guide product and business strategy.

We're looking for a Behavioral Data Scientist to help us make sense of how developers engage with our platform and what drives retention, activation, and churn. In this role, you'll lead segmentation efforts, build predictive models, and bring together multiple data sources — including surveys, product usage, and clickstream data — to shape how we measure and improve experience quality.

You'll collaborate closely with researchers, PMs, designers, engineers, and marketers to ensure the insights you uncover are actionable and embedded in decision-making. This is a staff-level role with real ownership and visibility — ideal for someone who's excited to connect the dots between data, behavior, and business impact.

Key Responsibilities

Developer Experience Metrics & Strategy

  • Define and refine metrics that reflect developer experience and satisfaction
  • Analyze behavioral patterns across funnels, segments, and user touchpoints to identify opportunities for improvement
  • Work with research and design partners to connect experience quality to business outcomes

Behavioral Analytics & Data Integration

  • Bring together diverse data sources — including NPS, surveys, sentiment, usage, funnel, and churn — to identify behavioral signals
  • Translate insights into clear recommendations for product, growth, and marketing teams
  • Help teams make smarter decisions by revealing the "why" behind the numbers

Segmentation & Predictive Modeling

  • Lead clustering and segmentation efforts to support targeted product and marketing strategies
  • Build and evaluate predictive models that surface risk and opportunity (e.g., churn, activation drivers, engagement)
  • Share learnings in clear, actionable ways with technical and non-technical audiences

Experimentation & Model Evaluation

  • Collaborate with data science, product, and research partners to guide experimentation and evaluate LLM-powered features
  • Bring a behavioral lens to model development, interpretation, and iteration

Cross-Functional Influence

  • Partner with data engineering, PMs, design, marketing, and research teams to align insights with business needs
  • Advocate for evidence-based decision-making across the org
  • Take initiative in solving ambiguous problems and identifying what data is needed — even when it's not readily available

Required Experience & Skills:

  • 6+ years of experience in behavioral science research and data science
  • Strong analytical skills, including experience with predictive modeling, segmentation, and experimentation
  • Fluent in SQL and Python, and comfortable working with large, messy datasets
  • Deep understanding of user behavior and motivation, especially in digital product environments
  • Skilled at balancing methodological rigor with business pragmatism — you know how to deliver signal when it matters
  • Thrive in ambiguous, fast-moving environments and can operate with autonomy and problem-solving mindset
  • Comfortable influencing cross-functional teams and connecting analysis to action
  • Strong experience collaborating with UX researchers, designers, product managers, data scientists, and marketers

Preferred Experience:

  • Experience building and evaluating LLM-powered features or agent interactions
  • Familiarity with product analytics tools like Heap, Tableau, Snowflake and survey tools like Qualtrics and GoodQuestion
  • Experience in developer platforms, SaaS, or identity/security-related products
  • Prior work alongside or embedded in UX Research teams

#LI-MM

#LI-Remote

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Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: 

The annual base salary range for this position for candidates located in Canada is between: $127,000—$191,000 CAD

What you can look forward to as a Full-Time Okta employee

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice