Tele caller Executive

2 weeks ago

Delhi, Ontario, Canada Dice Academy Delhi Full time

Job Description: Telecalling Associate (EdTech Industry)
Position:
Telecalling Associate

Experience:
Fresher – 1 year

Industry:
EdTech

Location:
Delhi NCR (South Delhi)

Employment Type:
Full-time

Job Summary
We are looking for a motivated and energetic
Telecalling Associate
to join our team. The ideal candidate should have
0-1 year of experience
in the EdTech industry or a strong willingness to learn. As a Telecalling Associate, you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.

Key Responsibilities

  • Make outbound calls to prospective students and explain course details.
  • Address student inquiries regarding programs, fees, and enrollment processes.
  • Follow up with leads to ensure successful conversions.
  • Maintain accurate records of conversations and follow-ups in the system.
  • Provide excellent customer service and build a positive rapport with students.
  • Meet monthly targets for calls and enrollments.
  • Work closely with the sales and marketing teams to drive admissions.

Requirements

  • Education: Any graduate or pursuing graduation.
  • Experience: Freshers or up to 1 year of experience in telecalling, sales, or customer service (preferably in the EdTech industry).
  • Strong communication skills in English and regional languages.
  • Good convincing and negotiation skills.
  • Ability to handle rejections and work in a target-driven environment.
  • Basic knowledge of MS Office and CRM tools is a plus.

Benefits

  • Competitive salary and incentives.
  • Career growth opportunities in the EdTech industry.
  • Training and mentorship provided.
  • Dynamic and friendly work environment.

If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team

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