Parts Manager

2 weeks ago

Calgary, Alberta, Canada TechVill Appliance Repair ltd. Full time

At TechVill, we're elevating home services across North America. Here's what we're proud to share:

  • #1 Repair Company: Recognized as the best repair company in Calgary by a top 5 appliance manufacturer.
  • 40,000+ Happy Customers: We've delivered exceptional quality and care to thousands of customers.
  • Rapid Growth: In 2024, we expanded to three new cities, and in 2025, we added two more, bringing our total to six major Canadian cities.
  • Future Plans: We aim to add six more cities next year, with a goal of 120 locations across North America by 2030, including plans to expand into the U.S. market.
  • Expert & Growing Team: Our team features licensed technicians with an average of 10 years of experience, along with newcomers trained by our experts to excel in the industry.

Our dedicated team is the foundation of our success, helping us set new standards every day.

Your Role

As the Parts Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our repair services. You will manage the procurement, inventory, and distribution of spare parts, collaborating closely with suppliers, technicians, and internal teams. This position requires a detail-oriented professional with a technical background and the ability to handle multiple responsibilities effectively.

What We Offer:

  • Health & Dental Benefits: Comprehensive healthcare coverage for you and your family, including access to massage therapy, chiropractic care, and full dental services. Plus, enjoy paid time off to recharge.
  • Team-Oriented Environment: Join a supportive, multicultural team that values communication and camaraderie. We have a technician chat group where team members share advice and provide real-time support.
  • Work-Life Balance: Flexible schedules to help you maintain a healthy work-life balance.
  • Team Building Activities: Participate in monthly events such as laser tag, bowling, picnics, sauna visits, movie nights, hockey games, and more to foster team connections.
  • Recognition & Rewards: Your hard work is recognized through dedicated programs that celebrate your achievements.
  • Employee Satisfaction: We're proud to maintain a consistent employee satisfaction rate of over 92%.

Key Responsibilities

  • Supplier Relations: Build strong relationships with suppliers for timely parts ordering and delivery.
  • Inventory Management: Track and maintain optimal stock levels to ensure parts availability.
  • Quality Assurance: Conduct inspections on received parts; manage returns or replacements if needed.
  • Documentation: Oversee purchase orders, contracts, and invoices to support smooth operations.
  • Support for Technicians: Help identify parts using schematics and technical specifications.

What We're Looking For

  • Experience: Minimum 1 year in parts management, procurement, or a technical field (automotive, HVAC, etc.).
  • Technical Knowledge: Ability to read schematics and identify parts accurately.
  • Problem-Solving: Proactive in addressing part availability and quality issues.
  • Organizational Skills: Detail-oriented with strong documentation and inventory management.
  • Communication: Effective at working with suppliers, technicians, and cross-functional teams.

Join TechVill as a Parts Manager and help us maintain the high standards of service that our customers rely on.

Job Types: Full-time, Permanent

Pay: $17.50-$20.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care

Experience:

  • parts management, procurement, or a technical field: 1 year (required)

Location:

  • Calgary, AB (required)

Work Location: Hybrid remote in Calgary, AB

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