Front Store Supervisor

33 minutes ago

Toronto, Ontario, Canada Shoppers Drug Mart Full time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.


Why this role is important?

SUMMARY:

Managing the customer service functions, including cash, cashiers and merchandising.

DUTIES & RESPONSIBILITIES:

HUMAN RESOURCES:

  • Ensures cashier/merchandising staff comply with all store policies and operating procedures

  • Trains cashiers/merchandisers in job functions

  • Provides on-going guidance and instruction

LOSS PREVENTION:

  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

CUSTOMER SERVICE:

  • Ensures store employees present proper image to the public in accordance with Uniform Policy

  • Answers inquiries regarding location of product, rainchecks, etc.

  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)

  • Promotes the CSI Survey

MERCHANDISING:

  • Ensures shelves are clean and organized with proper rotation

  • Ensures product displays are set up and taken down as directed by the AFSM/FSM

GENERAL:

  • Ensures standards of housekeeping and store image are maintained

  • Complies with all Health and Safety requirements

  • May be asked to perform clerical and banking duties

  • Complies with all store policies and procedures

  • Complies with loss prevention policies and procedures and ensures they are executed in the store

  • Perform other duties as required including Cashier duties when necessary

QUALIFICATIONS:

  • Planning, Judgement and Decision Making

  • Independent thinking as it relates to organizing store

  • Problem solving is essential to ensure customer satisfaction

EXPERIENCE:

  • Computer literate

  • Organized

  • Efficient time management skills

  • Knowledge of products and supplies

ADDITIONAL DETAILS:

  • Shoppers Drug Mart experience preferred

  • Cash handling experience required

  • Most shifts will be Friday-Sunday, with the occasional other weekday shift

J2WFSM

J2WRTL

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand.   Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #ON

  • Retail Store Supervisor

    29 minutes ago

    Toronto, Ontario, Canada Savers Value Village Full time

    DescriptionJob Title: Retail Store Supervisor  Pay Range: $41,184 - $54,362.88*Applications are accepted on an ongoing basis to fill new positions and openings as they become available.Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods,...

  • Retail Store Supervisor

    26 minutes ago

    Toronto, Ontario, Canada Savers Value Village Full time

    DescriptionJob Title: Retail Store Supervisor  Pay Range: $41,184 - $54,362.88*Applications are accepted on an ongoing basis to fill new positions and openings as they become available.Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods,...

  • Supervisor, VIP Front Of House

    16 minutes ago

    Toronto, Ontario, Canada Cineplex Full time

    What you will do:Front of House (FOH) VIP SupervisorReporting to the Front of House Manager, the key responsibilities for this position are:Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experienceMaintaining a high guest satisfaction rate in all...

  • Specialist, Front Store Operations

    23 minutes ago

    Toronto, Ontario, Canada Shoppers Drug Mart Full time

    Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Supervisor, VIP Front Of House

    46 minutes ago

    Toronto, Ontario, Canada Cineplex Full time

    City:TorontoWhat you will do:Front of House (FOH) VIP Supervisor   Reporting to the Front of House Manager, the key responsibilities for this position are:  Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experienceMaintaining a high guest...

  • Front Store Specialist

    13 minutes ago

    Toronto, Ontario, Canada Shoppers Drug Mart Full time $68,000 - $93,500

    Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Front Desk Supervisor

    17 minutes ago

    Toronto, Ontario, Canada The Yorkville Royal Sonesta Hotel Toronto, CAD Full time $50,000 - $57,000

    We're Sonesta International Hotels.The 8th largest hotel company in the U.S.—and growing fast.An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion,...

  • Sr. Director, Front Store Planning

    27 minutes ago

    Toronto, Ontario, Canada Loblaw Companies Limited Full time

    Location:243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Front Office Manager

    33 minutes ago

    Toronto, Ontario, Canada RoomsRelay Full time

    Front Office Manager – Full-Service Airport Hotel (Toronto)We are supporting a confidential search for an experiencedFront Office Managerto join alarge, full-service hotellocated in the Toronto airport market. This is anactive vacancywithin a professionally managed operation that serves a high-volume mix of business, airline, group, and transient...

  • Supervisor, Stores and Inventory Control

    4 minutes ago

    Toronto, Ontario, Canada Porter Airlines Inc. Full time

    Job Summary:Reporting to the Manager, Stores and Inventory Control, the Supervisor, Stores and Inventory Control will be responsible for maintaining high standards of performance by the Stores' team, and will play an important role in creation & enforcement of policies & procedures as they relate to material handling responsibilities. This is a hands-on role...