Customer Service Manager
2 weeks ago
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handle customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
The minimum rate of pay for this position starts from $16.95. Rate of pay will be determined based on relevant experience.
Le taux horaire minimum pour ce poste débute à 16.95 $. Le taux horaire sera déterminé en fonction de l'expérience pertinente.ㅤ
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
2051 Strachan Rd S E, Medicine Hat, AB T1B 0G4, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.- Find Jobs
ㅤ
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
-
Customer Service Manager
6 days ago
(CAN) ON TORONTO WM SUPERCENTER, Canada Walmart Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service Manager
7 days ago
(CAN) ON NEPEAN WM SUPERCENTER, Canada Walmart Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service Manager
7 hours ago
(CAN) ON COBOURG WM SUPERCENTER, Canada Walmart Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service Manager
1 week ago
(CAN) NL GANDER WM SUPERCENTER, Canada Walmart Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Brand Services Administrator
7 days ago
Edmonton, AB TB V, Canada CUSTOMER SERVICE ADMINISTRATOR Full timeAbout UsVanguard Cleaning Systems of Western Canada is a leading franchisor of commercial cleaning services, supporting customers and franchise owners across multiple provinces. As our organization continues to grow, we are looking for individuals who want to grow with us—people who take pride in their work, thrive in a fast-paced environment, and want to...
-
General Merchandise Assistant Manager
2 weeks ago
(CAN) AB MEDICINE HAT WM SUPERCENTER, Canada Walmart Full timePosition Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...
-
Customer Service Representative
2 hours ago
Medicine Hat, Canada BMO Full timeApplication Deadline:02/26/2026Address:3214 Dunmore Road SEJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...
-
Customer Service Manager
2 weeks ago
(CAN) ON DRYDEN WM SUPERCENTER, Canada Walmart Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for...
-
Customer Service Representative
4 days ago
Medicine Hat, Alberta, Canada BMO Full time $34,750 - $44,900Application Deadline:02/26/2026Address:3214 Dunmore Road SE Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...
-
Customer Service Manager
2 weeks ago
(CAN) ON OWEN SOUND WM SUPERCENTER, Canada Walmart Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
