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Senior Technology Strategy

2 weeks ago

Waterloo, Ontario, Canada Manulife Full time

Join our Canadian Segment Technology team

Collaborating with our AVP of Technology and Developer Experience team. Our Senior Technology Strategy & Analytics Specialist will lead analytics process to improve our data-driven decision-making capabilities and align our technology initiatives with strategic technology objectives. Crafting a complete dashboard for the segment's technology metrics.

Position Responsibilities:

  • Develop a "single pane of glass" dashboard to consolidate and visualize segment technology critical metrics, facilitating strategic decision-making.
  • Enhance existing delivery dashboards by incorporating developer metrics to provide a comprehensive view of performance and productivity.
  • Analyze data trends to generate insights that will inform and prioritize segment technology strategies.
  • Apply AI tools and solutions within the SDLC to attribute value and optimize processes.
  • Display a firm understanding of the developer lifecycle, agile practices, and technology workforce dynamics to produce actionable insights and ensure consistency with strategic aims.
  • Connect data insights with technology objectives to ensure coherence with overarching organizational strategies.

Required Qualifications:

  • A minimum of 7 years involved in technology insights, analytics, business intelligence, or related sectors.
  • Demonstrated ability in SQL, Excel, Python, or R for data manipulation and analysis. (Jira, PowerBI, Grafana)
  • Experience in designing and implementing BI solutions to support decision-making.
  • Relevant experience working within an agile team.

Preferred Qualifications:

  • Experience in developing compelling narratives around data to communicate business impact.
  • Understanding of data governance, modeling, and lifecycle management.
  • Proactive in finding opportunities for improvement and driving data value realization.
  • Ability to bridge the gap between data insights and technology objectives, ensuring alignment with strategic goals.
  • JIRA, GitHub, ServiceNow, DevOps data, and other security tools.

When you join our team:

We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.