Sales Supervisor

5 days ago

Canadian Tire Kanata Store Ottawa Ontario, Canada Store 457 Full time $45,000 - $65,000 per year

Sales Team Supervisor – Canadian Tire Kanata (Store 457)
Ottawa, Ontario

Employment Type: Full-Time
Work Location: In-person

Step Into Leadership at Canadian Tire Kanata

We are seeking an energetic and customer-focused Sales Team Supervisor to join our leadership group at Canadian Tire Kanata. Reporting to the Divisional Manager – Customer Experience & Sales, the Sales Team Supervisor plays a key role in guiding our sales associates, driving customer satisfaction, and ensuring a positive and productive sales floor environment.

This is an exciting opportunity for someone who thrives in a fast-paced retail setting, enjoys coaching others, and is passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Lead by example on the sales floor, demonstrating outstanding customer service

  • Supervise and support a team of sales associates to meet sales and service targets

  • Provide on-the-job coaching, feedback, and direction to associates

  • Assist the Divisional Manager with daily operations and sales initiatives

  • Support merchandising and promotional execution to maximize sales opportunities

  • Help manage customer escalations and ensure issues are resolved professionally

  • Monitor sales floor activity, ensuring associates are engaged and customers are assisted promptly

  • Contribute to scheduling, training, and performance feedback for the sales team

  • Maintain a safe, clean, and organized sales floor in line with company standards

What We're Looking For:

  • Previous experience in retail supervision or leadership (1–2 years preferred)

  • Strong leadership and coaching abilities with a collaborative approach

  • Customer-first mindset with excellent interpersonal and problem-solving skills

  • Ability to thrive in a high-volume, fast-paced retail environment

  • Organized and detail-oriented, with strong time management skills

  • Strong communication skills (verbal and written)

  • Flexibility to work evenings, weekends, and holidays as required

Why Join Us?

  • Be part of a respected Canadian brand with a strong local presence

  • Opportunity to develop leadership skills and grow within the Canadian Tire Kanata team

  • Collaborative and supportive work environment

  • Staff discount and employee development programs

Take the next step in your retail career – apply today to join Canadian Tire Kanata as a Sales Team Supervisor

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