activation supervisor

2 weeks ago


Markham, Ontario, Canada Mon Sheong Foundation Full time

Position Summary:

The Activation Supervisor who is responsible for directing and managing on a regularly organized basis, social, physical, recreation and leisure programs/ services suitable for residents will work collaboratively under the supervision of the Administrator in operating the department. He/ she is also responsible to coordinate Pastoral Services and Volunteer Services for the residents of the Home.

Main Duties:

Ensure the provision of resident-driven activation services as follows:

  • Establish the mission including philosophy, the statement of purpose and the description of functions for resident support services including recreation and leisure, which are congruent with the mission statement of the Home.
  • Ensure the provision of appropriate quality of leisure and recreation services according to the abilities, strengths, needs and interests of residents by involving residents in planning of activities, off-site activities, and social functions.
  • Ensure that specific programming takes into account the former lifestyles and interests of each resident.
  • Set standards as required to meet individual residents' social and psychological needs and their expectations using a resident-driven approach.
  • Provide education suited to the residents.
  • Promote harmony and friendship among residents.
  • Promote community integration and involvement.
  • Ensure interdisciplinary care delivery in which the resident and family, with the resident's consent, are considered as integral members of the team.
  • Promote a range of programming in each Home Area, other areas in the facility, and outdoors where appropriate.
  • Provide a resident advocacy program through promotion and respect of the Bill of Rights.
  • Facilitate and use the humanizing elements (pets, plants, birds, children, visiting entertainment, décor and programs) to work with the residents and ensure they are supported and integrated into the everyday life of the residents.
  • Communicate with and support families in their involvement and participation.
  • Attend meeting of Resident Council and Family Council, as approved by the same, at least annually to obtain feedback and recommendations on improvements.
  • Ensure that all equipment in craft and activity areas will be in a good state of repair and in adequate supply on hand at all times to serve the residents.

Provide leadership and management activity together with life enrichment processes as follows:

  • Participate in the development of goals and objectives for the Home through strategic planning and for recreation and leisure services.
  • Develop and implement policies and procedures.
  • Plan, develop, implement and monitor recreation and leisure services.
  • Manage the department's human, financial budget and material resources.
  • Implement activities to monitor, evaluate and improve quality.
  • Ensure accurate documentation of recreation and leisure services for the residents.
  • Support and provide direction to Resident Council and Family Counsel (if requested), family support and volunteer services.

Provide for quality practices for residents' recreation and therapeutic programs as follows:

  • Participate in the assessment of the residents' recreation, social and family needs of new and potential residents by the following:

    Pre-admission screening, admission assessment, resident interview, family interview, residents' surveys and questionnaires.

Plan for resident activities as a member of the interdisciplinary team by:

  • Using a resident and culturally-centred approach.
  • Facilitating resident involvement in assessment and planning of activities.
  • Communicating effectively with the resident and his/her family in their language of choice, using translators as necessary.
  • Setting realistic and achievable goals for residents, families, volunteers and staff based on assessments.
  • Developing comprehensive action plans and timetables for goal achievement.
  • Participating in the interdisciplinary care meeting for each resident on admissions and annually, and more often as required.
  • Using a variety of programs including individual, small and large group, active and passive, leisure, recreation and therapeutic activities.
  • Maintaining appropriate resident and department records.
  • Providing monitoring and continuous improvements for individual resident and departmental program.
  • Meeting on a regular basis with staff, residents, and families to evaluate programs, encouraging innovations and ensuring members function as a team.
  • Working co-operatively and collaboratively with other members of care team to co-ordinate resident programs and to ensure needs is being met.
  • Promoting, participating and encouraging restorative care activity and social programs to ensure maximum opportunity for each resident to function independently.

Provide human resources as follows:

  • Provide staff development to new staff and volunteers including orientation, in-service and continuing education.
  • Support and promote staff and volunteer development and ongoing education.
  • Ensure competency of the activities, restoration staff, and volunteers.
  • Supervise student placements and volunteers.
  • Provide performance appraisals for staff and volunteers.
  • Provide education in accordance with staff needs.
  • Facilitate and implement Quality Improvement and Risk Management activities for the department.

Promote interrelationships as follows:

  • Co-ordinate recreation services with other internal and external services and/or community agencies.
  • Liaise with the interdisciplinary team and family members.
  • Facilitate and maintain community integration and involvement.

Volunteer Services Coordination

  • Conduct needs assessment for volunteers in conjunction with all user departments, which identifies areas where volunteer can be used to advantage.
  • Involve residents in the planning of services for volunteers.
  • Plan and organize a volunteer program responding to residents' identified strengths, needs and wishes within the Home.
  • Participate in long range planning for the provision of volunteer services to the Home.
  • Ensure that volunteers function within guidelines of the Home's Risk Management program.
  • Plan schedule and assign work to volunteers in coordination with departments.
  • Collaborate with all department staff to initiate effective volunteer involvement and supervision.
  • Address any inquiries regarding volunteer programs. Co-ordinate and organize events for volunteers within the Home.
  • Select volunteers according to predetermined criteria and suitability in relation to the facility's needs.
  • Replace existing volunteers on leave where possible (vacation, illness, etc.).
  • Develop communication plans and recognition program for volunteers within Home.
  • Keep volunteers informed via direct communication and plan education sessions.

Pastoral Care Coordination

  • Coordinating and directing faith groups' programs of support to residents by recruiting visiting clergy and volunteers to provide regular ongoing ministry to residents of diverse faiths, cultures and languages.
  • Forming a team of local clergy, lay members, and at least one representative of the facility to accredit all regular visiting chaplains.
  • Ensuring that members of the pastoral team are integrated and coordinated with the service teams of the facility.
  • Maintaining a Quality Improvement program, compiling statistics and measurement and interpreting results.
  • Arranging pastoral visitation and visiting residents in hospital.
  • Chairing the Pastoral Care Committee.

Others:

  • To participate in interdisciplinary meetings, risk management, health and safety, occupant disaster and emergency planning as required.
  • To undertake any other duties as assigned by the Administrator.

Qualifications:

Reasonable best efforts will be used to ensure the following qualifications:

  • A post-secondary diploma or degree or certificate in recreation and leisure studies, therapeutic recreation, kinesiology, gerontology or other related field from a community college or university.
  • Knowledge of program development.
  • Knowledge of programs and techniques in recreation, leisure and restoration for seniors with dementia to help improve their care and quality of life.
  • Innovative, resident-centred approach to programming.
  • Knowledge of community resources.
  • Demonstrated leadership, communication, interpersonal and organizational skills.
  • Excellent communication skills.
  • Good oral and written communication skills (English and Chinese).
  • Ability to work well with people in both large and small groups.
  • Experience in working with seniors or similar program an asset.
  • Computer proficiency.
  • CPR certification.

Note: We thank all candidates for their interests. However, only those selected for interviews will be contacted. No telephone calls please.

Disclaimer: Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.


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