Product Designer, Design Systems

About
This role is remote open only to candidates based in Canada.
NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people . Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

As part of the Design System team, you will define and refine product components, create and maintain detailed specifications, and champion consistent user interactions and flows. You will conduct discovery and usability research to ensure our design system continuously evolves in response to real world needs. You will also collaborate on component requirements, wireframe new ideas, and lead initiatives that streamline the user experience across multiple touchpoints. If you are passionate about creating innovative solutions, taking ownership of your work, and driving meaningful impact through design systems, we would love to hear from you.

What You Will Do

• Own and evolve the design system library, including design tokens, components, patterns, and documentation across multiple products and platforms.
• Partner with product, engineering, and design teams to define component requirements, usage guidelines, and best practices that reinforce a cohesive user experience.
• Create and maintain detailed specs and documentation (e.g., interaction, animation, accessibility, responsive behavior) for all design system elements.
• Conduct competitive research and usability testing for design system components, iterating based on feedback to ensure quality, consistency, and user-centric solutions.
• Collaborate with product designers and engineers to integrate system components seamlessly into product teams' workflows, gathering input for continuous improvement.
• Champion and evangelize the design system throughout the organization by offering strong communication, documentation, and support for adopting the system's standards.
• Identify and address gaps in the current design system while anticipating and planning for future component needs to accommodate product expansion.
• Manage design system projects using established processes, tools, and communication channels (e.g., Jira, Confluence, GChat, Slack) to keep stakeholders informed and aligned.
• Contribute to the overall design strategy, working closely with leadership to shape the long-term vision and roadmap of the design system.

Who You Are

• Your UI design skills are solid, with a strong portfolio showcasing end-to-end work—from initial research, ideation, and prototyping to final product delivery.
• You demonstrate business awareness and strategic thinking, ensuring your design choices support broader organizational goals.
• You're an experienced designer who has worked on SaaS products, bringing fresh ideas and innovative solutions to drive user and business value.
• You feel at home leading the design system review process, guiding cross-functional teams through robust component reviews and collaboration sessions to ensure consistent, cohesive, and scalable experiences across all products.
• You're curious and tenacious in uncovering the "why" behind user problems and behaviors, leveraging both qualitative and quantitative research.
• You communicate clearly and persuasively, using sound rationale to influence stakeholders at every level.
• You naturally build trust and collaborative relationships across teams, departments, and geographies.
• You lead by example and inspire those around you to do their best work, fostering a culture of creativity and shared success.

What You Have

• 2-3 years establishing or maintaining a robust component library in tools such as Figma, Sketch, Adobe XD, and experience with DS platforms such as SuperNova, Storybook, or Zero Height.
• Understanding of accessibility best practices (e.g., WCAG) and how they integrate into system-level patterns.
• Demonstrated expertise in native mobile app and responsive design, ensuring seamless user experiences across all devices and platforms.
• Knowledge of or formal training in AI technology, including designing AI-driven interfaces and applying AI interaction best practices.
• Ability to collaborate with engineering teams on design tokens, ensuring alignment between design and code.
• Proven track record of documenting design guidelines, usage instructions, and component standards for cross-functional teams.

Preferred qualifications:

• An eye for modern, clean design that balances aesthetic appeal with functionality,ensuring a user-centered approach to both visuals and interactions. Bachelor's degree or master's degree in User Experience, Interaction Design, Human Factors, Psychology, or a related field. Hands-on experience collaborating on or maintaining a design system in a large-scale enterprise environment. Effective use of agile tools like Jira and Confluence to manage project workflows and component updates. Background in designing or supporting complex B2B or HR software solutions. Familiarity with cross-functional collaboration, ensuring consistent, scalable solutionsacross products and platforms. Familiarity with version control processes (Git, branching strategies) for maintaining design system updates and consistency.

What NEOGOV Offers

• Competitive Wages
• Full Benefits package (medical, dental, vision, etc.) for full-time employees
• Generous PTO to support work-life balance
• RRSP Matching
• Paid Parental Leave
• Autonomy to grow and find your career path with supportive leadership
• Remote working opportunities
• Inclusive and diverse work environment

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.