Lead Porter

General
Description

The
Lead Porter  is responsible for overseeing the Banquet Porter team,
ensuring all banquet setups and breakdowns are executed efficiently and to the
highest standards. This role requires strong leadership, attention to detail,
and the ability to coordinate logistics while maintaining an outstanding guest
experience.

Qualifications

• Previous experience in banquet operations or
  hospitality, with supervisory experience preferred
• Strong leadership, interpersonal, and communication
  skills
• Ability to multitask and work well under pressure in a
  fast-paced environment
• Excellent problem-solving skills and the ability to
  manage last-minute changes efficiently
• Ability to work independently and as part of a team
  effectively
• Strong attention to detail and a commitment to
  delivering high-quality service
• Ability to lift over 25 lbs on a consistent basis
• Ability to read, interpret, and execute Banquet Event
  Orders (BEOs)
• Knowledge of health and safety regulations in the food
  and beverage industry

Responsibilities

• Supervision & Leadership
  • Train, supervise, and mentor the Banquet Porter team
  • Assign tasks and ensure proper execution of banquet
    setups and breakdowns
  • Maintain clear communication between porters, banquet
    servers, and management
  • Conduct regular team meetings and training sessions to
    enhance performance and service standards
• Banquet Setup & Execution
  • Oversee banquet room setup according to BEO
    specifications
  • Ensure timely and efficient tear-down of events,
    checking equipment for damage and proper storage
  • Coordinate with the Banquet Manager and other
    departments to ensure smooth event operations
• Guest Service & Problem Resolution
  • Handle guest concerns, requests, and special
    accommodations professionally and promptly
  • Communicate additional client requests to the Banquet
    Manager and Director of Food & Beverage
• Equipment & Inventory Management
  • Maintain all banquet equipment in excellent working
    condition and report deficiencies
  • Conduct monthly inventory checks on banquet equipment
    and supplies
  • Ensure banquet storage areas are clean, organized, and
    stocked appropriately
• Compliance & Safety
  • Enforce health, safety, and cleanliness standards in
    all banquet areas
  • Ensure all staff adhere to safety guidelines when
    handling equipment and furniture
• Other Duties
  • Assist in planning and executing special events as
    needed
  • Complete additional tasks assigned by management to
    ensure the seamless operation of the banquet department

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