Marketing Operations Manager

Job Description
The Marketing Operations Manager is responsible for driving the execution, optimization, and governance of marketing operations across all JDI Moncton-based companies. This role acts as a key liaison between the Senior Marketing Operations Manager, IT, and marketing teams within each business, ensuring seamless collaboration and alignment of operational initiatives. The incumbent will champion marketing technology adoption, digital marketing governance, and process excellence within this function, leveraging data-driven insights and cross-functional partnerships to deliver operational consistency, efficiency, and innovation. By integrating people, process, and technology, this role supports the strategic direction set by the Senior Marketing Operations Manager and enables best-in-class marketing operations execution across the enterprise.

Responsibilities

• Marketing Operations - Manage and optimize marketing databases, ensuring accurate and accessible marketing information across all Moncton-based JDI companies. Continuously improve marketing workflows, processes, people, and technology in partnership with IT and business marketing teams. Act as a liaison to ensure operational alignment and best practices are shared and adopted enterprise-wide .
• Data and Insights - Collaborate with marketing teams across all Moncton-based JDI companies to deliver actionable data and insights derived from marketing operations processes. Identify, track, and report on key performance indicators (KPIs) to drive continuous improvement
• Digital Marketing – Co-responsible for governance of the digital footprint of all Moncton-based JDI companies by driving channel audits, and facilitating the adoption of digital marketing policies and risk mitigation practices. Collaborate closely with marketing teams and IT to ensure governance, compliance, and consistent standards across businesses. Act as a liaison to promote cross-business collaboration and alignment in digital marketing execution.
• Platform Sourcing – Serve as the voice of the business in identifying requirements and operational needs for new marketing platforms across all Moncton-based JDI companies. Collaborate with the Senior Marketing Operations Manager to evaluate and recommend solutions—not only through technology, but also by considering people, process, and data. Act as a liaison to ensure business needs are clearly communicated and addressed, supporting enterprise-wide alignment and successful platform adoption.

Qualifications

• Post-Secondary Education (Marketing focus an asset)
• Experience developing, implementing and monitoring digital platforms
• 3-5+ years' experience in marketing coordination or management
• Proven experience in change management
• Project Management Certification is an asset
• Budget management, analytics and project leadership skills
• Understanding of digital platforms and tech solutions
• Project Management Certification

About Us
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team
Corporate
Want to be part of a team that supports a rapidly growing, diverse group of companies spanning multiple industries? Headquartered in Dieppe, New Brunswick, J.D. Irving Moncton-based companies have plants, terminals, operations, and sales offices throughout Canada and the United States. We are a dynamic, rapidly growing, and successful group with diverse interests.

We're proud to be part of the larger J.D. Irving group of c ompanies , a family-owned business whose commitment to quality products and services dates back to 1882.

The successful candidate will receive a competitive salary aligned with their skill, ability, and experience, along with a comprehensive package including:

• A dynamic, safe, and rewarding work environment
• Opportunities for growth and career advancement
• A flexible health and dental benefits package
• Life and disability insurance
• Enrollment in the company RRSP matching program
• Wellness benefits including an in-house gym and fitness and weight management reimbursement
• Employee Assistance Plan (EAP)