Service parts associate

2 weeks ago

Edmonton, Alberta, Canada Cummins Inc. Full time

DESCRIPTION

Cummins is looking for a Service parts associate to join its distribution business in Edmonton, Alberta.

In this role, you will make an impact in the following ways:

  • Comply with Health, Safety, and Environmental standards, policies, procedures, and regulations.
  • Use appropriate personal protective equipment.
  • Carry out customer parts counter duties under moderate supervision including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
  • Maintain a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner.
  • Escalate customer issues to more senior parts personnel or supervisor when needed.
  • Maintain a neat and clean appearance in the customer parts area and parts warehouse.
  • Support other parts personnel in sourcing and locating complex parts requests or finding alternatives under moderate or direct supervision.
  • Utilize various systems, catalogs, other resources, and collaborate with technicians to identify and procure the parts in the most cost and time efficient manner.
  • Perform other duties under moderate supervision that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts-related duties as assigned by management.

RESPONSIBILITIES

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

  • Journeyman Parts technician certification is required for this role.

Experience:

  • Requires some work experience or intermediate level of knowledge obtained through education, training, or on-the-job experience.
  • Must be physically fit to be able to lift on occasion.
  • Be proficient in Microsoft applications, generating reports, and advanced level computer skills.
  • This position may require licensing for compliance with export controls or sanctions regulations.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

QUALIFICATIONS

A copy of your Parts technician certification will be required.

Job Service

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID

Relocation Package No

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