Residential Caretaker

2 days ago

Vancouver, British Columbia, Canada Tribe Management inc Full time
Position: Residential Complex  Caretaker (Full-Time, Permanent, live off site)
Location: North Vancouver, BC
Start Date: ASAP
 
About Us
Tribe Management is part of the Tribe Property Technologies family. Together we are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. Our
Tribe Management division specializes in strata and rental management services. We are responsible for the day-to-day operation and management of residential & mixed-use properties in our portfolio. Combining our obsession with technology and an unwavering passion for creating vibrant strata communities, we provide community management with heart.
 
The Role
We are looking for a full-time Resident Caretaker to service a culturally diverse community within the North Vancouver area.

Key Responsibilities

Resident Support & Communication
  • Act as a primary point of contact for residents, responding to inquiries in person, by email, and by phone.
  • Communicate regularly with the Strata Council and Property Manager regarding building operations, resident concerns, and ongoing projects.
  • Provide limited after‑hours support for urgent matters during evenings or weekends.
Administration & Building Operations
  • Perform all administrative tasks required for daily property operations in accordance with established procedures.
  • Maintain accurate records and prepare building reports.
  • Document building issues and assist with determination whether they relate to in‑suite or common property.
  • Handle bank deposits, issue Purchase Orders, assist with quotes, and track supply and equipment inventory.
  • Train and oversee caretaker coverage personnel as needed.
Maintenance & Repairs
  • Perform minor repairs in common areas and inside units, including basic plumbing, painting, woodworking, and general upkeep.
  • Assist and coordinate with contractors such as landscapers, roofers, plumbers, and window cleaners.
  • Supervise vendor performance to ensure quality and adherence to building standards.
  • Conduct seasonal maintenance, including snow removal and salting, leaf blowing, power washing, and clearing low roofs to maintain proper drainage.
Cleaning & Groundskeeping
  • Complete daily cleaning of common areas, including offices, corridors, washrooms, and outdoor walkways.
  • Maintain garbage and recycling areas, including moving bins to the curb on collection days and washing green bins quarterly.
  • Perform basic landscaping tasks such as lawn mowing, weeding, and general grounds upkeep.
  • Replace burned‑out bulbs and fluorescent tubes throughout the property.
Health, Safety & Emergency Response
  • Prepare detailed incident reports for accidents, altercations, property damage, or other significant events.
  • Respond to building emergencies on a 24‑hour basis during the workweek.
  • Ensure all common areas remain safe, clean, and accessible for residents and visitors.
Qualifications
  • 2–3 years of experience in caretaking, building maintenance, janitorial work, or related hands‑on roles.
  • Strong communication and interpersonal skills, with excellent verbal and written English; additional languages are an asset.
  • Highly organized and detail‑oriented, with the ability to maintain accurate records, contractor logbooks, and documentation.
  • Proficient with computers and able to learn new software and digital tools quickly.
  • Able to take direction, work independently, and manage multiple tasks while prioritizing effectively.
  • Demonstrated handyman abilities, including minor repairs, basic plumbing, painting, and general maintenance.
  • Physically capable of lifting 30–50 lbs, bending, reaching high and low areas, and performing manual labour as required.
  • Holds a valid driver's license; Class 5 license and personal vehicle preferred.
  • Reliable, honest, responsible, and able to adapt to unexpected situations with professionalism.
Salary and Benefits:
  • $30-32 per hour, depending on experience
  • Option of participating in a health insurance benefits plan after 6 months
  • Cleaning supplies & equipment available on-site

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