Spécialiste du service à la clientèle Bilingual Customer Service Specialist

2 days ago

Richmond, British Columbia, Canada Hertz Full time

Salaire: /h

Responsabilités générales du poste:

Vous aimez travailler dans le domaine du service à la clientèle? Vous êtes à la recherche d'une organisation dynamique et en pleine croissance qui saura vous mettre au défi et vous récompenser? Si c'est le cas, ce poste est pour vous…

La fonction principale du (de la) spécialiste du service à la clientèle est de fournir un service de classe mondiale aux clients de Hertz.

La responsabilité d'un(e) spécialiste du service à la clientèle comprend :

  • Correspondance par courriel et par téléphone avec les experts de la compagnie pour l'autorisation des contrats de location et l'approbation des prolongations.
  • Travailler de façon collective avec les directeurs de succursale sur les contrats de location vieillissants.
  • Fournir des renseignements précis.
  • Assurer la satisfaction et le service global du client.

Exigences essentielles:

Connaissances de base des logiciels d'Excel et de Office 365.

Ce poste est de lundi au vendredi, de 40 heures par semaine.

Avantages et bénéfices:

Non seulement vous pouvez faire partie d'une organisation où vous stimulez votre potentiel, alimentez votre passion

Voici quelques avantages et réductions pour les employés :

  • Jusqu'à 40 % de réduction sur le tarif de base sur toute location Hertz standard
  • Réduction sur les voyages, la cotisation au club de gym et de la nourriture
  • Croissance de carrière avec apprentissage pratique

Qualifications:

Diplôme d'études secondaires ou équivalent requis. Doit être âgé de 20 ans ou plus. Le multitâche est nécessaire. Solides compétences en communication écrite et verbale requises.

Postulez aujourd'hui et faites évoluer votre carrière vers la conduite de demain-

Wage: $18.50 to $20.00 per hour

General Responsibilities:

Do you enjoy working in customer service? Are you looking for a dynamic, growing organization that will change and reward you? If so, this position is for you…

The primary function of the full time Customer Service Specialist is to provide world-class service to Hertz customers and vendors.

The responsibilities of a Customer Service Specialist include:

  • Corresponding via email and telephone with company's adjusters for rental agreement authorization and extension approvals
  • Working collectively with the Branch Managers on aging rental agreements
  • Providing accurate information
  • Ensuring overall customer satisfaction and service

Essential Requirements:

Basic Knowledge of Excel and Office 365

This position is Monday to Friday 40 hours per week.

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion

Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz Rental
  • Discounted Travel, Gym Membership and Food
  • Career Growth with hands-on learning

Qualifications:

High School diploma or equivalent required. Must be 20 years of age or older. Multi-tasking is required. Strong written and verbal communication skills needed.

Apply today and shift your career into drive for tomorrow

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

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