Quality Assurance Technician

About Us

Agrocrop Exports Ltd. is a trusted leader in the processing and export of Pulses, Beans, Lentils, Peas, and Grains, specializing in Private Label consumer packaging. Based in Canada and backed by HACCP and BRC "A" certifications, we ensure the highest standards of quality, safety, and reliability in every product.

Serving major retailers across North America and Europe, our modern processing and packaging facility, combined with deep industry expertise, has positioned us as the largest Private Label processor of packaged pulses in the Western Hemisphere. Our continued growth is driven by innovation, operational excellence, and a deep commitment to our customers and partners worldwide.

Role Summary

Agrocrop is looking for an experienced Quality Assurance (QA) Technician. Reporting to the Senior QA Manager, the QA Technician will be responsible for the implementation of policies and procedures to ensure adherence to food quality standards, monitor and conduct audit processes, material, and product testing against established standards and conducts a continuous analysis of quality. Identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. The QA Technician position is an onsite full-time role and will be based out of our Calgary facility.

What you will be doing?

• Encourage and enforce GMP inspections at every shift.
• Initiate training for workers concerning Food Safety Programs.
• Maintain all documentation for the purpose of auditing.
• Performs RM inspection upon receiving and manage sample retention
• Record and support investigation of food complaints
• Verify pest control program implementation
• Coach employees during production to enhance Food Safety Culture
• Work with the Sr QA Manager regarding specific information relating to product information and production.
• Engage in quality calibrations and internal audits and prepare the facility for BRC audit and re-certification.
• Distribute, review, and update existing sanitation program and follow up on execution.
• Perform monthly, weekly, and daily Audits of the Premises and Processes; record findings and initiate Corrective Actions.
• Verify Production Documentation and file accordingly.

Qualifications

• 3-4+ years' proven working experience as QA Technician
• 3 years Manufacturing experience required.
• Bachelor's degree in science or a related field.
• Proficiency in MS Suite
• Ability to work in fast-paced, multi-tasking, multi-shift environment.
• Strong communication skills: ability to communicate information clearly.
• Ability to work collaboratively as a team.
• Excellent organizational and interpersonal skills.
• Attention to detail, fast learner, and quick thinker.
• HACCP/BRC/Internal audit certificate an asset

What are we looking for?

1. Influencing and Collaboration

• Builds strong relationships to work collaboratively as a team.
• Approaches things with an open mind and to adapt to various situations and challenges.
• Ability to communicate information clearly.
• Ability to have the right mindset and attitude to freely share knowledge, knowhow, and skills with team members.
• Empower team members by entrusting them with responsibilities and fostering a sense of ownership.
• Delegate tasks based on strengths and expertise within the team.

2. Results Orientation with Change Management

• Abide by a culture of accountability.
• Bias for action with a sense of urgency.
• Roll up the sleeve's acumen.
• Ability to make bold decisions and take others with them while doing so.

3. Critical Thinking (Strategy)

• Think critically and envision the big picture to align the quality operation strategies with overall business objectives.
• Ability to think objectively and weigh different options to dive deep where needed on relevant issues and to reach mutually acceptable solutions to complex problems which arise.
• Sound conceptual and strategic awareness/capabilities.
• Identify and implement operational improvements.
• Ability to navigate through market conditions, unforeseen disruptions, and changing customer demands whilst adjusting strategies and plans as needed to remain agile and responsive.

Benefits

• Paid time off
• Vision care
• Dental care
• Life insurance
• Employee assistance program
• Casual dress
• Extended health care
• Company events
• On-site parking

Agrocrop Exports Ltd. is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals and are dedicated to a fair and accessible hiring process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.