Senior Product Manager, Supply

About the job

We are seeking an experienced and highly driven Senior Product Manager for Travel Supply to lead the strategy, roadmap, and execution of supply connectivity and infrastructure across hotels, vacation rentals, and car rentals. This role is pivotal in scaling our supply platforms to deliver speed, depth, and reliability while ensuring pricing competitiveness and content quality.

As a Senior PM, you will define product strategy, own the roadmap end-to-end, and drive execution with cross-functional teams. You will be accountable for tracking and improving key supply metrics (coverage, parity, content completeness, connectivity speed, infrastructure efficiency) and ensuring we deliver the most complete and competitive travel inventory to customers.

Responsibilities

As Senior Product Manager for Travel Supply, you will:

• Connectivity & Scale

  • Lead the vision and execution for building and optimizing supply connectivity (direct and third-party) for hotels, vacation rentals, and cars.

  • Ensure connectivity infrastructure is designed for speed, reliability, and scalability.
    

• Inventory & Coverage

  • Own initiatives to maximize supply depth and inventory completeness across verticals.

  • Drive rate plan parity initiatives to ensure competitiveness and consistency across channels.

  • Define and track supply health metrics to monitor depth, performance, and resilience.
    

• Product Strategy & Roadmap

  • Define the long-term product strategy for Travel Supply, aligned with company goals.

  • Own the product roadmap, setting priorities and balancing short-term impact with long-term scale.

  • Translate strategic objectives into actionable initiatives and clear success criteria.
    

• Content Management

  • Oversee ingestion and ongoing maintenance of content (descriptions, amenities, images, policies).

  • Define frameworks to ensure content is accurate, complete, and standardized across supply sources.
    

• Mapping & Data Integrity

  • Own and evolve room mapping and property mapping systems to ensure precise search results and eliminate duplication.
    

• Rates

  • Own and maintain the rates database for PUSH ARI (Availability, Rates, and Inventory).

  • Partner with engineering to optimize infrastructure costs while preserving reliability.
    

• Promotions & Distribution

  • Manage supply-side promotions, ensuring proper integration into availability and pricing systems.

  • Own rate distribution rules to maintain compliance, consistency, and competitiveness.
    

• Execution & Delivery

  • Work with engineering, design, supply, and analytics to deliver roadmap priorities.

  • Define and track KPIs and success metrics, iterating based on data-driven insights.

  • Drive execution across commercial and product teams.
    

Qualifications

• 5–7+ years of experience in Product Management, with at least 2+ in a senior or lead PM capacity.

• Proven experience owning product strategy and roadmaps in travel, marketplaces, or e-commerce.

• Deep knowledge of supply integrations, connectivity APIs, pricing systems, and travel technology.

• Strong experience with metrics-driven product development and defining KPIs.

• Excellent execution skills — proven ability to deliver complex, cross-functional initiatives.

• Strong communicator and influencer with the ability to drive alignment across technical and business teams.

• Analytical thinker with the ability to make trade-offs between cost, scale, and performance.
  

Why Join Us?

• Lead end-to-end strategy, execution, and measurement for core supply systems that power our travel products globally.
  

• Drive impact at scale by shaping how millions of customers access travel supply.
  

• Join a talented team of engineers, analysts, and supply experts solving challenging problems at the intersection of travel and technology.

  Perks and benefits of working with us:

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.

• Hopper covers 100% of the premiums for group insurance plan.

• Hopper offers life, short term and long term disability coverage.

• HSA that covers eligible medical and dental expenses.

• All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere.

• All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.

• Please ask us about our very generous parental leave, much above industry standards.

• Unlimited PTO.

• Carrot Cash travel stipend.

• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.

• Entrepreneurial culture where pushing limits and taking risks is everyday business.

• Open communication with management and company leadership.

• Small, dynamic teams = massive impact.
  
  More about Hopper

  At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

  The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

  While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.

  Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

  Here are just a few stats that demonstrate the company's recent growth:

  • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.

  • Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

  • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

  Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

  Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

  Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.

  Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials..

  Come take off with us
  
  #LI-REMOTE