Family Support Worker

Family Support Worker - (Foster Parent Support Program)

Date Posted: January 14, 2026

Competition Number: 18-26/27

Location: Downtown Youth Centre – Kelowna, BC

BGC Okanagan is hiring a part-time Family Support Worker for our Foster Parent Support Program at the Downtown Youth Centre in Kelowna, BC.

The Family Support Worker provides hands-on support to caregivers and families, helping them build skills and access resources that strengthen family relationships and support the well-being of young people. This role includes crisis intervention, advocacy, skill development, and connecting families with appropriate community services.

Working collaboratively with caregivers, the Family Support Worker helps develop, implement, and monitor individualized service plans, while offering ongoing guidance, practical assistance, and compassionate emotional support.

Here's what we offer when you join our team:

• A positive, supportive team culture where your contributions are valued
• Ongoing paid professional development to enhance your skills and advance your career

So, what are you waiting for? Come join a team that trusts, values, and appreciates YOU. Your adventure begins here – because Opportunity Changes Everything

Key Duties and Responsibilities:

• Gathers information relevant to the client's problems, needs and risks by interviewing, observing behavior, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. Assesses the information gathered to identify client problems, needs and risks. Develops and implements a service plan within program guidelines.
• Provides ongoing support, guidance, and problem-solving to clients and families in individual or group settings, using program-approved approaches to address identified needs, risks, and family functioning concerns.
• Delivers timely, solution-focused intervention to prevent placement breakdowns and provides on-call support during family crises or investigations.
• Collaborates with the integrated case management team to develop, review, and evaluate client service plans, and participates regularly in case management meetings to report on client progress and activities.
• Outlines services provided by the program and/or organization. Provides information on and referral to other community service providers, resources and professionals as required.
• Provides parenting skill building to clients on issues such as parent-child interaction, child development, discipline and guidance, and behavior management.
• Provides participants with skill building through individual and group work such as problem solving and healthy communication.
• Provides emotional support and feedback to clients. Including advocating for caregiver relief.
• Plan and conduct group educational sessions on topics related to participants issues.
• Liaises with and/or promotes the interests of clients with other community service providers, professionals and school personnel as required. Accompany clients to meetings and appointments as required.
• Maintains related records and statistics and provides reports to the supervisor and regulatory bodies.

Qualifications:

• Bachelor's degree in a related human / social service field.
• One (1) year recent related experience, or an equivalent combination of education, training and experience.
• Valid Class 5 BC Driver's licence and reliable vehicle with the appropriate liability insurance
• Successful completion of Agency screening including a Criminal Record Check

Please Note:

• This position is open to all applicants
• This position requires union membership

Hours: 17.5 hours per week

Rate of Pay: $29.17 per hour

Closing Date: Open until filled

As an equal opportunity employer, BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve, and we encourage applications from communities which are structurally marginalized based on race, disability, age, sex, religion, sexual orientation, nationality, social or ethnic origin, gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process, we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if you're legally entitled to work in Canada. Eligible applicants include: Canadian citizens, permanent residents and refugees in Canada with legal status.

We appreciate and thank all applicants for their interest, however only short-listed candidates will be contacted.