Personal Support Worker

Job Title: Personal Support Worker

Reports To: Supervisor of Operations

Location: St. Leonard's Place Peel

Shift Focus: Monday – Friday 9am – 5pm

Are you passionate about making a meaningful impact on the lives of vulnerable individuals? Do you want to work in a supportive, inclusive work environment where every team member plays a vital role in creating positive change? If so we want to hear from you

SLPP is dedicated to supporting men in conflict with the law, and those struggling with mental illness, substance use, and homelessness. We provide a compassionate, safe, and respectful environment where residents can access resources, build new skills, and create pathways toward stability and independence.

Job Summary

St. Leonard's Place Peel is seeking a Personal Support Worker join our health team. Reporting to the Supervisor of Operation you will provide direct care and support to residents in accordance with the organization's philosophy and goals & objectives. This role involves assisting residents with activities of daily living, fostering a safe environment and working towards their rehabilitation and recovery goals.

Key Responsibilities

Client Care

• Help residents navigate systems such as healthcare, ensuring they are fully informed and involved in decision-making
• Assist clients with laundry tasks including washing, drying, and organizing clothing and linens
• Maintain client's rooms and ensure sanitary conditions
• Help declutter and organize client living spaces
• Provide clients with access to their medications in accordance with the agency's medication access policies
• Establish and maintain positive, professional relationships to foster trust
• Ensure the client's surroundings and personal effects are clean, tidy and serviceable
• Cleaning of furniture, cupboards and client's personal belongings to maintain an attractive environment.

Quality Assurance/Health and safety

• Adhering to all health and safety polices and procedures.
• Identifying and reporting any health, safety or environmental concerns to management promptly.

Administration

• Maintaining accurate and up-to-date records including daily log of activities, progress incidents and any concerns.
• Ensuring compliance with regulatory requirements, organizational procedures and polices through proper documentation.
• Ensure timely reporting of significant changes in clients physical or mental health status.

Stakeholder Collaboration

• Collaborating with team members such as care coordinators, counsellors, social workers, healthcare professionals and recreational team.
• Building and maintaining positive relationships with external agencies including housing authorities, mental health services and social services to ensure comprehensive support for residents.
• Communicate effectively with the interdisciplinary team to ensure continuity of care and address any concerns regarding client well-being.

Professional Development

• Actively engage in team and townhall meetings
• Participate in mandatory training and ongoing professional development opportunities
• Access funding for continued education or certifications such as First Aid, CPR, or crisis intervention
• Lead or support committees and special projects that enhance service delivery and organizational goals

Qualifications

Education and Experience

• Personal Support Worker certification from an accredited school
• Minimum 2 years of experience working with men experiencing homelessness, Mental Health, Substance use and Justice Involvement.
• Experience in Long Term Care setting
• Proficiency with Microsoft Office Suite Software

Skills, Competencies & Assets

• Strong critical thinking and problem-solving skills with attention to detail.
• Teamwork and collaboration
• Superior time management and multi-tasking skills
• Excellent communication and interpersonal skills, including the ability to actively listen and provide clear instructions.
• Crisis Management and De-escalation techniques
• Compassionate approach to supporting vulnerable individuals
• Cultural Sensitivity and Inclusivity
• Knowledge of local Community Resources

What We Offer:

• Competitive salary and benefits package
• 3 weeks accrued vacation + Wellness days
• Employee Family Assistance Program
• Group Registered Retirement Savings Plan
• Opportunities for professional growth
• Flexible working opportunities
• A dynamic, inclusive workplace culture that values innovation and respect

St. Leonard's Place Peel is an equal opportunity employer, committed to fostering a workplace that respects and celebrates diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds, including those who identify as Indigenous, Black, racialized, LGBTQ2SIA+, people with disabilities, and those with lived experience related to our mission.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), SLPP is committed to providing accommodations throughout the recruitment, selection, and employment process. If you require accommodations at any stage, please contact us so we can work with you to meet your needs.

Job Types: Full-time, Fixed term contract

Contract length: 6 months

Pay: $22.31-$23.87 per hour

Expected hours: 40 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• Brampton, ON: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• First Aid Certification (preferred)
• PSW Certificate (required)

Work Location: In person