Senior Application Support Analyst

Job Description

What is the opportunity?

You will be supporting the Sophis and Valuation Management applications for the Equity Derivatives business. These are critical applications which delivers overnight and intraday Risk Limits and Valuations for the Front Office, Risk and Valuations teams. In addition, you will be supporting the compute infrastructure and orchestration software, DataSynapse GRID, which supports pricing requests for all Front Office and Back Office applications in Equity Derivatives.

You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. You will be orchestrating software release which occur after hours on weekdays (primarily Fridays). You will be in an on-call weekend rotation that includes issue resolution/triaging and infrastructure maintenance. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by the Model Library via Analytics interface.

What will you do?

• Quickly address issues pertaining to front office, middle office and back office that impact the business' ability to perform daily functions

• Drive improved stability and higher quality of data delivered to front office, middle office and back office

• Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events

• Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues

• Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants)

• Investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows

• Automate processes using Python, PowerShell and other scripting languages

• Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day-to-day tasks

• Perform change and release practices to deploy proprietary and vendor-based software

• Weekend on-call rotation will be required to ensure stable start of week

• Rotation of shift schedules that require both early (8 AM – 5:30 PM EST) and late shifts (10-7 PM EST)

What do you need to succeed?

Must-have

• 3+ years' experience supporting applications on equity derivatives or other capital market products

• 3+ years' experience with SQL scripting

• 3+ years' experience working on Linux and Windows Server

• 1-2 years' experience with Python scripting

• Monitoring experience of high availability trading applications, batch processing or similar

• Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.)

Nice-to-have

• Kubernetes / Docker experience

• ITRS Geneos Monitoring Software

• PowerShell

• GRID / DataSynapse

• SOLACE

• Control-M Job Scheduler

• C++ / C#

• Oracle

• Experience supporting risk management and analytics applications / infrastructure

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team 

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities    

#LI-Post

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Analytics, Apache HTTP Server, Batch Processing, BMC Control-M, C++ Programming Language, Change Management, C Sharp (Programming Language), Docker (Software), Equities, Grid Computing, Group Problem Solving, Incident Management, Interpersonal Relationships, Job Scheduler, Kubernetes, Linux, Market Risk, Market Valuations, Microsoft Windows Server, Oracle, Python (Programming Language), Solace, Structured Query Language (SQL), Windows PowerShell

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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