Customer Service Attendant

1 week ago

Sidney, British Columbia, Canada BC Ferries Full time $34,976 per year


Job Description

Customer Service Attendants - Applicant Inventory

Swartz Bay

Qualified applicants will be considered for future seasonal/casual opportunities in the catering department.

The Opportunity

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment. This application is intended for those seeking employment between January 2026 to June

We're accepting applications from qualified candidates for future opportunities within our catering team. Reporting to the Chief Steward, Customer Service Attendants are responsible for:

Taking food and beverage orders from passengers and relaying orders to the galley; portioning and serving items from the steam table; responding to special menu or serving request; assisting passengers with trays.Selling and serving alcoholic beverages.Assisting with the presentation of hot and cold menu items.Clearing and cleaning table and chairs in passenger areas; carrying dishes and trays to bus stations; scraping off food remains; separating wet compost; assisting in sorting cutlery and dishes.Performing housekeeping and major cleaning routines including sweeping, cleaning, scrubbing, washing, vacuuming floors, cleaning bulkheads, deckheads, elevators, furniture, windows, galley, galley appliances, steam tables, beverage machines, lines and taps, and cleaning coolers; picking up papers and garbage and emptying garbage containers; operating garbage compactors; sorts recyclables for removal; mixing cleaning solutions.Cleaning washrooms, wiping down counters, sinks, mirrors, disinfecting toilets and urinals, replacing hand towels and toilet paper.Performing additional duties including preparing food service facilities for opening; readying the facilities for on-coming watches and closing facilities; checking stores for sufficient supplies and unloading; lifting, carrying, replenishing, and rotating stores; reporting equipment failures; assisting in vessel refit storing and de-storing.Providing information to passengers about ferry schedules.Performing marine emergency duties in drills and emergency situations including but not limited to passenger management, operating evacuation systems, handling fire hoses, and lookout duties.

What you bring to the team

You possess strong customer service skills, with the ability to work in a high-volume customer focused environment in a physically demanding job and are an excellent communicator with a high level of self-motivation and initiative.  In addition, you are an innovative team player who works well under pressure with the ability to be flexible and adapt to a change in task when necessary.

You have one (1) year of customer service experience, preferably in a food service environment. A valid Seafarer's Medical, Food Safe Level 1 and Serving it Right Certificates are required and can be obtained upon receiving an offer of employment.

Preference may be shown to applicants who hold an Occupational First Aid Level 3 and/or Professional Cook Level 1.

Interested? Here is a video explaining more about this role:  

Join us

If this sounds like your next great career move, please submit your cover letter and resume. Applicants to this posting who meet the required qualifications will be considered for future opportunities based on meeting the minimum job requirements. It is recommended that all applicants continue to monitor our careers page for future opportunities and to apply accordingly.

Additional information

The target wage range for this position: $ $29.78

*Please ensure to upload any relevant certificates you currently hold during the application process*

"We connect communities and customers to people and places important in their lives"

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however only those selected for an interview will be contacted.


  • Customer Service Representative

    2 weeks ago

    Sidney, British Columbia, Canada Hertz Full time $3,278 - $104,000 per year

    DescriptionWage: $20.54 per hourWe are looking for a full time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spotHertz offers a Competitive Compensation package You have the potential to earn a...

  • Customer Service Representative

    4 days ago

    Sidney, British Columbia, Canada Hertz Full time US$32,000 - US$52,000 per year

    DescriptionWage: $20.54 per hour We are looking for a part time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spotHertz offers a Competitive Compensation package You have the potential to...

  • Customer Service Representative

    4 days ago

    Sidney, British Columbia, Canada Enterprise Full time $42,000 - $72,000 per year

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Customer Service Representative

    3 days ago

    Sidney, British Columbia, Canada Enterprise Full time $44,000 - $110,400 per year

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Customer Service, Ramp, and Cargo Agent

    1 day ago

    Sidney, British Columbia, Canada Pacific Coastal Airlines Full time $40,000 - $70,000 per year

    Pacific Coastal Airlines is looking for a permanent part-time hours per week)Customer Service, Ramp, and Cargo Agentbased in Victoria. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our...

  • Customer Experience Associate

    1 week ago

    Sidney, British Columbia, Canada -bb75-4638-90cb-1494b11cccab Full time $45,000 - $65,000 per year

    Work Location:Sidney, British Columbia, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*$ $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...

  • Guest Services Manager

    2 weeks ago

    Sidney, British Columbia, Canada 627e900b-bb2b-4779-888c-640b95c4c18e Full time $52,000 - $80,000 per year

    POSITION: Guest Service ManagerSTATUS/LENGTH: Permanent Full-TimeREPORTS TO: General ManagerSALARY: Starting from $52,000 annual salary (based on experience) + bonusesSTART DATE: January 02nd, 2026SUMMARY OF DUTIES:Reporting to the General Manager, the Guest Services Manager oversees all front-of-house operations, including managing staff, ensuring high...

  • Manager, Terminal

    1 week ago

    Sidney, British Columbia, Canada BC Ferries Full time $98,500 - $123,100 per year

    Job Description MANAGER, TERMINAL Swartz Bay and Southern Gulf Islands The opportunityWe are looking for a passionate, dynamic leader to oversee the day-to-day operation and administration of our Swartz Bay terminal. In this role you will oversee all aspects of the terminal and ticketing operations- including passenger and vehicle processing, loading...

  • Terminal Manager

    2 weeks ago

    Sidney, British Columbia, Canada BC Ferries Full time $980,000 - $1,200,000 per year

    Job Description :TERMINAL MANAGERSwartz Bay and Southern Gulf IslandsThe opportunityWe are looking for a passionate, dynamic leader to oversee the day-to-day operation and administration of our Swartz Bay terminal. In this role you will oversee all aspects of the terminal and ticketing operations- including passenger and vehicle processing, loading...

  • Area Manager, AMZL

    2 weeks ago

    Sidney, British Columbia, Canada Amazon Full time $75,000 - $105,000 per year

    DESCRIPTIONOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest...