user support technician
7 days ago
- Education:
- Expérience:
- Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Computer science
- Network and system administration/administrator
- or equivalent experience
- Tasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Transportation/travel information
- Willing to travel
- Willing to travel for extended periods
- Valid driver's licence
- Personal suitability
- Organized
- Team player
- Ability to multitask
- Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Employment terms options
- Early morning
- Evening
- Morning
- Experience
- Experience an asset
- Employment terms options
- Day
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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