Guest Room Attendant

4 days ago

Collingwood, Ontario, Canada Choice Hotels Full time $36,000 - $43,200 per year

Job Description

Join a great team & have fun with your work.

We are seeking to build our dedicated team of housekeepers to effectively and positively impact on our business. We are a fun loving team here at the hotel who believe in a work-hard, play-hard work ethic. If you are a positive person with a passion for hospitality and tourism, we want to hear from you.

We provide on the job training so you never have to feel unsupported.

Job Description

  • Answer immediately to request from guests, as well as from other departments
  • Load cart with supplies such as linens and move it to the required area
  • Enter guest rooms by adhering to proper procedures and ensure they are vacant
  • Replace used amenities in guest rooms
  • Provide clean linens and terry for dirty ones
  • Fold terry, make beds, and ensure bathrooms are clean
  • Take away, room service items, dirty linen, and trash
  • Perform check on all room appliances to ensure they are in good working condition
  • Adjust furniture, desk items, and appliances when necessary
  • Dust furnishings and walls and remove marks from them
  • Carry out floor care duties in hallway and guest rooms, and vacuum carpets
  • Adhere to all safety, security, and company procedures and policies
  • Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
  • Successfully complete training and certification programs in safety
  • Ensure flammable materials are properly stored
  • Keep uniform clean and make sure to appear professional always
  • Keep proprietary information confidential
  • Ensure company standards are followed in welcoming and acknowledging all guests
  • Expect service needs of guests and provide them even before called upon to do so
  • Provide assistance to guests with disabilities
  • Genuinely appreciate and thank guests for their visit
  • Apply professional language in communicating with guests and other people
  • Provide support to team to achieve common goals
  • Maintain quality standards and expectations
  • Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds.

Essential skills

  • Strong ability to pull and push work-related equipment, such as a loaded housekeeping cart over uneven and sloping surfaces
  • Ability to bend, twist, stoop, and pull
  • Ability to sit, stand, walk, or kneel for a long period of time
  • Ability to manipulate, turn, and grasp objects of different sizes and weights
  • Strong hand-eye coordination and motor skills
  • Strong ability to follow verbal instructions
  • Strong knowledge of cleaning supplies and procedures
  • Ability to work independently without direct supervision
  • Possess high school diploma or its equivalent educational level
  • Previous cleaning experience may be an advantage sometimes, but not generally required

Part-time hours: 40 per week

Job Types: Full-time, Part-time, Permanent

Salary: $17.50 per hour

COVID-19 considerations:

We, as part of the Choice Hotels initiative, have implement a Commitment to Clean program.

Job Types: Full-time, Permanent

Pay: From $17.80 per hour

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking

Experience:

  • housekeeping: 1 year (preferred)

Work Location: In person

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