Community Support Representative

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Apply By: Tuesday, November 25, :59 pm EST

Community Support Representative

Job ID:

236111

Posting status:

Open

Organization:

Ministry of Community Safety and Correctional Services

Division:

Probation and Parole

City:

Hamilton, Kitchener

Position(s) language:

English

Job term:

1 Temporary (up to 7 months)

Job code:

10OAD - Office Administration 10

Salary:

$ $34.75 Per hour*

*Indicates the salary listed as per the OPSEU Collective Agreement.

Would you say that initiative, confidentiality and the ability to independently resolve problems and find answers are all attributes that describe you? Then bring your knowledge of finance, human resources, pay and benefits, and administrative support services to the Western Region Probation and Parole Offices.

Note: This position may work out of the Kitchener West or Hamilton Probation and Parole offices.

About the job

In this role, you will:

• prepare and maintain budget forecasts
• track and project monthly expenditures
• use financial information systems, working with regional office and enterprise services partners to address issues and respond to finance related requests
• review expense reports and invoices for accuracy of coding and information
• create and maintain documents, spreadsheets and various financial reports
• provide advice and guidance to managers and staff on pay and benefits and human resources
• apply polices and legislation, accessing Ontario Public Service resources to resolve problems and ensuring accurate information is provided
• prepare and maintain relevant personnel, attendance and payroll related documents using WIN and providing support to managers and staff, proactively addressing and resolving problems that arise
• prepare and process area program contracts and oversee reporting and financial compliance per contract management policies and procedures
• maintain accurate and up-to-date records, while keeping strict confidentiality
• provide support services for the management team

What you bring to the team
Financial and Human Resources Expertise:

• You have experience in financial administration, estimating and budgeting.
• You have analytical and problem solving skills to resolve discrepancies and to ensure accuracy of financial and human resources documents and information.
• You have an understanding of collective agreements, directives, legislation and policies to provide interpretations, advice, guidance and application on financial services, human resources and contract management.
• You have knowledge of computerized databases, human resources and financial information systems.

General Administrative Skills:

• You have effective communication and interpersonal skills to provide support services for the management team
• You can maintain confidentiality and ensure information is only shared as appropriate.
• You have reasoning skills and can work independently, prioritizing your work to perform a variety of tasks with conflicting deadlines.
• You have skills in developing and working with spreadsheets and word processing software packages.
• You have knowledge of general office practices and procedures.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

Additional information:

Apply by:

Tuesday, November 25, :59 pm EST

Position details:

• 1 English Temporary, duration up to 7 months, 73 King St W, Kitchener, West Region or 119 King St W, Hamilton, West Region, Criminal Record Check

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3

Category:

Administrative and Support Services

Posted on:

Monday, November 10, 2025

Note:

• About security checks:
  
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-CL-236111/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

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