Licensing Coordinator

Job Summary

BC Financial Services Authority ("BCFSA") helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. 's financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.

BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

• Hiring team members who represent the population we serve;

• Removing barriers that may prevent equitable employment; and

• Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be selected as one of BC's Top Employers in recognition of our competitive compensation, work-life balance, and progressive programs.

WHAT WE OFFER:

When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

• Healthy living and work-life balance

• Comprehensive health and wellness benefits plan

• Opportunities for personal and professional development

• Competitive compensation

• A challenging and engaging team environment

• Defined benefits pension plan

• Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

The position is responsible for application processing and related compliance reviews of licensing applications of varying complexity. of medium complexity. These reviews include conducting risk assessments and due diligence reviews of applications received that are of medium complexity, and the identification and escalation of matters identified as being of higher complexity.

ACCOUNTABILITIES

• Processes applications of varying complexity (e.g., new, amendments, renewals, transfers, reinstatements, personal real estate corporations, brokerages and branch offices, licensing education and education requalification enquiries, suspensions, and terminations).
• Obtains and/or clarifies information on applications and determines if referrals/escalation is required.
• Reviews and approves company financial statements for first time brokerage applicants.
• Prepares correspondence relating to the non-disclosure of criminal records or non-completion of courses by license applicants.
• Answers enquiries regarding managing broker and broker management, amalgamations, winding up of brokerages, licensing and education requirements, application deficiencies, or system support needs.
• Receives and responds to non-routine enquiries related to licensing applications.
• Conducts regulatory compliance and risk assessments of licensing applications.
• Prepares summary reporting on the licensing suitability of non-routine applicants.
• Identifies and escalates high risk and/or complex application and/or suitability issues and prepares a summary of findings in support of escalation.
• Provides advice and guidance on licensing issues, both externally and internally.
• Ensures licensing systems and processes are aligned with governing legislation, rules, and policy.
• Provides orientation and training to internal and/or external stakeholders within area of responsibility.
• Proactively develops and maintains relationships with internal stakeholders to ensure cross department issues are identified and supported.
• Contributes to, participates in, and provides support to organizational business transformation initiatives.
• Provides general licensing support to the Manager.
• Prepares correspondence on behalf of Manager.
• Provides workload support, guidance, coaching and training to licensing staff.
• Evaluates, develops, and makes recommendations for process and service improvements.
• Identifies and makes recommendation for efficiencies in workflow processes, policies, procedures, and tools.
• Participates in technology working groups and/or process improvement projects.

JOB REQUIREMENTS

• Knowledge of relevant legislation, regulation and/or policies governing BCFSA's regulated entities or similar experience.
• Strong written and verbal communication skills.
• Strong customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in online (computer) research techniques.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and Adobe Acrobat Pro.
• Able to conduct basic financial and data analysis.
• Demonstrated experience with digital records and management applications.

EDUCATION

• Post-secondary school education in business or public administration, and several years of related experience, or an equivalent combination of education and experience

Related experience includes:

• Providing Service to the public or industry.
• Interpreting and applying legislation, regulations and/or policy.

PROVISOS

Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.

Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation

BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience. Email us at to notify us of any needs related to your job application.