Charles River IMS Application Consultant

2 days ago

Toronto, Ontario, Canada Swoon Full time

CRIMS Application Consultant

Contract: 6 months (with potential to extend)

Location:
Toronto (Hybrid – 2 days onsite per week)

What You'll Be Doing

Business & Stakeholder Engagement

  • Act as a trusted bridge between investment teams and technology.
  • Gather, translate, and validate requirements from trading, portfolio management, operations, and compliance.
  • Advise stakeholders on CRIMS capabilities, configuration options, and best practices.
  • Clearly communicate changes, enhancements, and system impacts to the business.

CRIMS Configuration & Integration

  • Configure CRIMS modules, workflows, rules, and parameters based on business needs.
  • Build and support
    APIs and integrations around CRIMS
    (no core CRIMS code development).
  • Support batch processes, job scheduling, and operational workflows.
  • Troubleshoot complex application issues across data, middleware, and application layers.

Incident & Production Support

  • Serve as a key point of contact for CRIMS-related incidents.
  • Perform root cause analysis and drive issues through to resolution.
  • Document configurations, fixes, and operational procedures to strengthen platform stability.

Team Collaboration

  • Work within a
    CRIMS Center of Excellence
    alongside experienced consultants and specialists.
  • Operate in a truly collaborative environment—no silos, shared ownership, and knowledge exchange.
  • Contribute to continuous improvement of the CRIMS platform and team practices.

What We're Looking For

Must-Have Experience

  • Hands-on experience with Charles River Investment Management Solution (CRIMS)
  • (Years matter less than depth—strong hands-on exposure, even within 6–12 months, is valued.)
  • Strong working knowledge of:
  • SQL
  • Batch scripting
  • Job scheduling tools
  • Experience working as a
    Consultant or Application Specialist
    in Financial Services, ideally Investment Management.
  • Proven ability to troubleshoot complex application issues and manage incidents end-to-end.
  • Comfortable engaging directly with business stakeholders and translating needs into system configuration.

Nice to Have

  • Understanding of investment management workflows (trading, compliance, portfolio management).
  • Experience with APIs, middleware, or integration platforms.
  • Background working within a COE or shared services model.

Interview Process

  • Round 1:
    45-minute conversation with the hiring manager
  • Round 2:
    Follow-up discussion with a senior team member (if needed)

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