Service Advisor

3 days ago

Brockville, Ontario, Canada Brockville Ford Full time

Brockville Ford is looking for a Service Advisor

The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer-centric individual who is passionate about building relationships with our customers.

Job Duties:

  • Work with customers to understand their needs.
  • Work with customers to answer questions or concerns.
  • Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
  • Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
  • Additional duties assigned.

Successful Candidates Possess:

  • Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
  • Excellent listening skills.
  • Ability to problem solve and high attention to detail.
  • Loves a fast pace environment.
  • Computer skills and understanding of technology.
  • Experience with CDK software is considered an asset.

Wage:

Wage range is $20-$22 per hour, depending on experience.

We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

Heighton Auto Group is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know. We do NOT use AI to screen, assess or interview any of our candidates

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