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General Manager
2 days ago
Looking for a great
opportunity to work in Canada's largest Automotive Group? Join the Family
today, the Dilawri Lifestyle is waiting for you
Dilawri life is full of excitement, click here for a glimpse into the road ahead.
Volvo Cars Richmond is currently looking to fill a position of a General
Manager.
Essential Duties:
- Guide all salespersons/sales managers in setting their
objectives on a long and short-range basis. - Direct the sales managers to set sales and gross
objectives for new vehicle salespeople. - Assist the Regional General Manager in forecasting
controllable expense elements for the Variable and Fixed Department. - Communicate with sales managers to ensure that
dealership policies and procedures are understood. - Follow and enforce all company policies, procedures,
and processes. - Review with sales managers the quarterly reports on
the gross performance of new vehicle salespeople. - Assist in developing programs of improvement for the
sales department to reach their objectives. - Conduct daily and/or weekly sales training meetings as
directed by the Regional General Manager. - Oversee the efforts of enhancing the image of the
dealership. - Ensure that Product Knowledge is maintained at a very
high level. - Ensure that the New Vehicle Delivery process is
followed closely. - Review the handling of incoming sales calls.
- Assist salespeople in closing deals.
- Keep an accurate account of floor traffic.
- Attend Managers' meetings as required.
- Serve as liaison with factory representatives.
All successful applicants must possess the following
qualities:
- Minimum 5 years of experience
as a General Manager in an Automotive Dealership. - Superior management,
leadership, and customer service skills. - Ability to handle and
resolve customer issues or concerns promptly and professionally. - Ensure high standards are
held for delivery of vehicles to customers. - Ensure that sales
representatives understand and follow dealership policies at all times. - Excellent communication
skills; ability to communicate effectively with customers; subordinates
and other management. - Be extremely organized.
- Attention to detail.
- Be self-motivated.
- Ability to work in a team
environment to achieve common goals. - Experience with internet and
retail tools, 180 and ADP. - Valid VSA License is
required.
Advantages of the Dilawri
Lifestyle:
- First hand mentoring from
auto industry leaders - Innovative, exciting work
environment - Employee discounts on
vehicle purchases and leases - Employee discounts on
service and parts - Career growth
opportunities - Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture
Dilawri Group of Companies is Canada's largest automotive group with 75+
franchised dealerships representing 35+ automotive brands throughout Quebec,
Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately
owned and operated by the Dilawri family since 1985, the company continues to
expand its footprint in Canada, building on its history of excellence in the
automotive industry. With more than 4,000 employees, Dilawri Group of Companies
is proud to offer exceptional products and customer service in every
dealership.
Dilawri Group of Companies is not only
a leader in the automotive industry, it is also a leader in the communities it
serves, having established The Dilawri Foundation in 2002. The Dilawri
Foundation has contributed tens of millions of dollars throughout Canada
supporting a variety of charitable causes.
Go to our website to see more about
our company and the many reasons why you will want to work for us
We do thank all applicants in advance,
but only those selected for an interview will be contacted. Thank you for your
interest