Payroll Services Representative

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We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits (eligibility based on employment status), including but not limited, to: 

• Four weeks of vacation to start
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• 87% maternity top-up
• 50% subsidy on Translink passes 

Take the next step and apply so we can continue the conversation with you.

Fraser Health: Together, we are the heart of health care

The Payroll Services Representative performs account analysis and account reconciliation, taking corrective action where required; coordinates, monitors and maintains the daily operation of accounts such as the WorkSafe BC, Health Benefit Trust, Employer Health Tax (EHT), Pension Corporation, Pacific Blue Cross, and union billings; processes the scheduled pay runs, manual cheques and retroactive payments when required; develops ad hoc reports, as required.

1. Performs account analysis by coordinating, monitoring and maintaining the daily operation of designated accounts such as WorkSafe BC, Health Benefit Trust, EHT, Pension Corporation, Pacific Blue Cross, union billings and any designated accounts, as assigned.
2. Reconciles designated accounts by analyzing, reviewing, extracting and interpreting information; identifies problems and discrepancies such as imbalance of monthly statements, examines documents to determine the reasons for problems and discrepancies; resolves discrepancies by taking corrective action; prepares journal entries and required forms to balance to the general ledger as required.
3. Reviews incoming documents such as payments from benefit carriers for accuracy, comparability and completeness in accordance with department standards; identifies, investigates and reconciles discrepancies by following up with other departments where necessary.
4. Extracts files from the staff scheduling systems by uploading and posting these files into the payroll system; reviews error reports and takes corrective action, as required; responsible for the bi-weekly pay run and post process and sending the electronic information to the bank for the direct deposit of pay.
5. Prepares retroactive or adjustment payments by extracting information from the payroll system and uploading this information into spreadsheets to calculate the amounts owing.
6. Prepares and distributes manual cheques as required by performing duties such as receiving authorization from managers or designates, verifying the accuracy of the requested payments from the payroll system, printing and distributing manual cheques.
7. Takes action to resolve bank rejections of direct deposit payments for reasons such as incorrect or closed accounts; performs duties such as replacing the payment in the payroll system by preparing a manual cheque.
8. Prepares ad hoc reports by downloading information from the payroll system, extracting the information by using an emulation program and uploading this information into Microsoft Access or Excel.
9. Extracts information from the payroll system to determine the recoverable amounts to be billed to the unions for hours worked on their behalf; upon receipt of payments, performs account analysis to ensure that the amounts paid balance to the amounts billed; identifies discrepancies and takes corrective action, as required.
10. Conducts training programs for the time and attendance module for new timekeepers; conducts on-going update sessions to ensure accurate timekeeping and prevent overpayments.
11. Performs other related duties as assigned.

Education, Training & Experience

Grade 12, successful completion of a recognized payroll course and three (3) years' recent related experience or an equivalent combination of education, training and experience.

Skills & Abilities

• Ability to type at 35 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.