Patient Services Specialist

4 days ago

Courtenay, British Columbia, Canada FYihealth group Full time

Job Description
Our
FYidoctors - Comox Valley
clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as a
Patient Services Specialist
.

This position is a
full-time
working
30-40 hours per week
. Our clinic is open
Monday to Saturday
.

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we'd love to hear from you Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing?

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

What Do You Bring?

  • Ideally, you will have customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A professional, approachable manner and a love of meeting and interacting with people
  • An ability to multi-task in a fast-paced environment

How You'll Benefit:

  • Competitive wages including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package that includes outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities to help you develop your career

Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada's largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is $ $19.57 per hour, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.
Close the popup

No locations found

Apply Now

  • Patient Coordinator for Pacific Sleep Care

    2 days ago

    Courtenay, British Columbia, Canada Careica Health Full time

    PATIENT COORDINATOR:  A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in-person and over the phone, this...

  • Senior Administrative Specialist

    1 week ago

    Courtenay, British Columbia, Canada Best Buy Canada Full time $20 - $23

    You'll love it here We are hiring immediately for a senior administrative specialist. In this role, you will support the day-to-day administrative needs at the store.Join us and grow your career with our retail team as a senior administrative specialist. What you'll do:Create an amazing customer experience at the checkout or the customer service...

  • Clerk - Medical Imaging Reception and Image Service Centre

    2 days ago

    Courtenay, British Columbia, Canada Island Health Full time

    Job DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reporting to the Coordinator, Support...

  • Technical Specialist, Project Management

    3 days ago

    Courtenay, British Columbia, Canada Defence Construction Canada Full time

    Who Can Apply?:Internal (DCC Employees) and External (General Public)Salary Range$91,826 - $119,370Employment StatusContinuingTerm LengthSecurity Level:ReliabilityLanguage RequirementEnglish EssentialClosing Date02/02/2026CountryCanadaThe Technical Specialist, Project Management (Capital Construction Liaison Officer), provides program and project management...

  • Finance & HR Support Specialist - Comox Valley, BC

    7 days ago

    Courtenay, British Columbia, Canada Westerkirk Full time

    As Canada's second-largest commercial radio broadcaster, Vista Radio Ltd operates over 70 radio stations and digital news portals across three provinces and the Northwest Territories Each of our stations is deeply rooted in the communities we serve while retaining local voices, building strong connections, and delivering stories that matter. Paired with...

  • Registered Nurse or Registered Psychiatric Nurse

    2 weeks ago

    Courtenay, British Columbia, Canada Island Health Full time

    Job DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reports to the...

  • Department Manager, Pharmacy

    1 week ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    Not just a job… a community a partnership a teamYou'll experience them all at London Drugs. As one of Canada's fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, patient focused professionals to join our teamYou'll experience them all at London Drugs.  As one of Canada's...

  • Inter-Facility Porter

    1 week ago

    Courtenay, British Columbia, Canada Island Health Full time

    Job DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reporting to the...

  • MI - Medical Imaging Aide

    7 days ago

    Courtenay, British Columbia, Canada Island Health Full time

    Job DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reporting to the...

  • maintenance manager

    2 days ago

    Courtenay, British Columbia, Canada Courtenay Return It Depot Full time

    OverviewLanguagesEnglishEducationCollege/CEGEPExperience3 years to less than 5 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasksDirect and control the operations of commercial facilitiesEvaluate the operations of facilities and the included real estateOversee the preparation of reports and...